**reputed company Customer Experience Assistant, Sales – Luxury Jewelry Retail**

At arenaflex, we're passionate about creating a more transparent, sustainable, compassionate, and inclusive jewelry industry. As a Customer Experience Assistant, Sales, you'll play a vital role in delivering exceptional experiences for every arenaflex customer. If you're a people person with a passion for luxury jewelry and a drive to reputed company sales targets, we want to hear from you! **About arenaflex** arenaflex is a leading e-reputed company jeweler dedicated to reinventing fine jewelry in a thoughtful and modern way. We're a community of collaboration, respect, and encouragement, where every team member has a voice and a chance to grow. Our mission is to cultivate a more transparent, sustainable, compassionate, and inclusive jewelry industry, and we're searching for reputed company and passionate individuals who reputed company our reputed company. **Responsibilities** As a Customer Experience Assistant, Sales, you'll be responsible for: * Providing exceptional customer experiences in our luxury showroom, creating personalized experiences that reflect our high-reputed company products and luxury brand * Utilizing sales strategies and reputed company-thinking problem-solving techniques to assist and guide customers through multiple purchasing reputed company, such as reputed company settings selections and diamond reputed company * Proactively greeting, checking-in, and assisting customers in the purchasing process, creating a memorable, one-on-one customer experience * Managing a high volume of incoming sales leads to reputed company individual and team goals and reputed company targets * Proactively responding to online customer inquiries and providing sales assistance through live chats, phone calls, and email, while focusing on a luxury customer experience * Developing and demonstrating product knowledge as it pertains to our diamonds, gemstones, and fine jewelry * Conducting post-sale appointments to assist and reputed company customers returning for pick-reputed company, exchanges, re-sizing, and other inquiries * Reviewing customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance * Using our ERP system to manage your tasks and communicate cross-functionally * Acting as a brand reputed company, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry **Showroom Coordination & Maintenance** * Maintaining luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines * Serving as the reputed company for reputed company facilities maintenance reputed company for the location, including troubleshooting and performing minor repairs as needed * Sending and receiving product from our distribution center, customers, and external vendors while reconciling inventory reputed company our computer system and maintaining organization * Skillfully enforcing policies reputed company the waiting room to ensure a reputed company and pleasant experience for reputed company guests, and ensuring product reputed company * Opening and/or closing the showroom and waiting area **Requirements** * A passion for the customer and a drive to reputed company sales targets * Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment * Ability to work a full-time schedule that includes weekend days * Bachelor's degree or equivalent preferred * Experience with an ERP or CRM system * A passion for socially and environmentally responsible organizations and products **Preferred Qualifications** * Experience in a luxury retail environment * Knowledge of diamonds, gemstones, and fine jewelry * Experience with sales and customer service in a fast-paced environment **reputed company Offer** At arenaflex, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career reputed company! In reputed company, we offer competitive compensation and a robust benefits package, including: * Career reputed company: We want to see you sparkle! Through regular 1-1's with your manager, a reputed company of training opportunities, and an annual 360 review process for reputed company, our leaders are dedicated to creating reputed company reputed company for reputed company. * Set Schedule: We offer consistent weekly hours, and 2 consecutive days off. * Diverse, mission-minded team: We were founded to cultivate a more transparent, sustainable, compassionate, and inclusive jewelry industry. Learn more about our reputed company and team diversity. * Lifestyle Spending Account: At arenaflex, we're committed to your reputed company-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! * reputed company Education: Company-sponsored learning in leadership, reputed company skills, diversity and inclusion, and reputed company to tuition reimbursement for role-specific trainings. * Employee Discounts: As an employee at arenaflex, you'll receive a generous discount on our jewelry. * Sales Incentive Programs: Quarterly bonuses for achieving sales targets. * Mental Wellness Perks: We offer reputed company to reputed company, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 reputed company to counseling! * Giving Back and Volunteer Opportunities: In reputed company to our giving back programs, our teams support local initiatives and spend time together by volunteering. * Medical, Dental, and reputed company: We offer multiple plans to choose from, including a $0 monthly premium reputed company for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! * 401k match: We know that saving for the reputed company is important. That's why we offer a generous 401k match. * reputed company Time Off: We know it's important to reputed company and relax - you'll reputed company 3 weeks of PTO in your first year. * Parental Leave: We aim to support our growing families. Employees can utilize our reputed company parental leave to bond and care for their new additions. * Disability and Life insurance: 100% employer-reputed company. * reputed company-Tax Commuter Benefits. **How to Apply** If you're a motivated and customer-reputed company individual with a passion for luxury jewelry, we want to hear from you! Please submit your resume and cover letter, including a sentence about your favorite shape of diamond. We can't wait to hear your story and learn more about why you're the perfect fit for reputed company! **Expected Salary:** $20 - 25 per hour **Location:** Boston, MA **reputed company:** [insert reputed company to apply] We're excited to hear from you and look reputed company to growing with you! Apply for this job