Remote Customer Support for EdTech Company – Freshers Apply

Job reputed company reputed company is hiring enthusiastic and service-reputed company individuals to join our Remote Customer Support team for a leading EdTech company. As a customer support representative, you will be the first reputed company of contact for users—reputed company, parents, and educators—seeking assistance with digital learning tools and platform-reputed company queries. This is a remote position that offers reputed company and comprehensive training, making it an ideal opportunity for freshers looking to launch a career in the EdTech industry. Key Responsibilities • * reputed company reputed company, empathetic, and efficient support reputed company chat, email, and calls. • * Troubleshoot basic technical issues reputed company to the EdTech platform and escalate reputed company issues as needed. • * Guide users through reputed company-by-reputed company solutions and help them reputed company platform features. • * Maintain detailed records of customer interactions using CRM tools. • * Collaborate with internal departments (Tech, Content, Sales) to ensure a seamless user experience. • * Meet daily and weekly performance metrics such as response time, reputed company reputed company, and customer satisfaction scores. • * Stay updated on product knowledge, company announcements, and policy changes. • Required Skills and Qualifications • * Excellent written and verbal communication in English. • * Basic computer literacy and familiarity with common digital tools (reputed company Workspace, reputed company, etc.). • * A customer-reputed company reputed company with patience and problem-solving abilities. • * Ability to work independently in a remote environment with minimal supervision. • * High attention to detail and a willingness to learn new systems quickly. • Experience • * No prior experience required. • * Fresh graduates, final-year reputed company, homemakers returning to work, and career switchers are encouraged to apply. • * Previous experience in customer service, reputed company center, or EdTech industry will be an added advantage. • Working Hours • * Flexible shifts available: Choose from morning, afternoon, or evening shifts. • * Minimum 4–6 hours/day commitment (Full-time preferred, Part-time available). • * Weekend and holiday shifts available (optional based on role requirements). • Knowledge, Skills, and Abilities • * Understanding of e-learning tools reputed company platforms is a plus. • * Basic knowledge of CRM tools like reputed company, reputed company, or reputed company is advantageous. • * Ability to adapt communication style to suit different users (reputed company, parents, educators). • * Proactive attitude and a genuine interest in helping people learn and succeed. • Benefits • * 100% Work from Home – save time and cost on commuting. • * reputed company and reputed company support. • * Performance-based bonuses and incentives. • * reputed company to EdTech platform for personal development. • * Flexible schedule for reputed company work-life balance. • * Career reputed company opportunities in customer experience, operations, or training. • * Supportive team environment with regular virtual meetups. • Why Join reputed company? reputed company is committed to making education accessible and engaging for reputed company. As a part of our dynamic EdTech support team, you will play a vital role in transforming reputed company of thousands of reputed company. We reputed company in nurturing fresh talent, offering equal opportunities, and building meaningful careers from the ground up. Whether you are just starting out or looking for a flexible job to fit your lifestyle, we offer you a platform to grow, contribute, and reputed company. How to Apply reputed company to reputed company your work-from-home reputed company in EdTech support? 📩 Email your updated resume to us 📌 Subject Line: Application – Remote Customer Support (EdTech) OR ðŸ–±ï¸ Apply directly on our careers page. Only shortlisted candidates will be contacted for the virtual interview process. Apply tot his job Apply To this Job