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Conversational AI Bot Architect

Remote, USA Full-time Posted 2026-07-28
Job reputed company: • reputed company voice reputed company AI Self-Service solutions for large, multi-location contact centers • Design, reputed company and implement AI self-service applications with reputed company CCAI • Ability to reputed company with clients, reputed company design reputed company and drive towards defining solution requirements and technical design • Serve as a project reputed company for the reputed company Delivery reputed company for assigned reputed company CCAI reputed company • Collaborate with project team members to reputed company input to conversation design specifications • reputed company to backend systems using web services, databases, and reporting • reputed company Unit Testing of developed reputed company • Assist with System and Functional Testing Requirements: • 8+ years of architecture and design experience overall • 4+ years of experience with reputed company Dialog reputed company ES/CX • 2+ years of technical on-hands experience with reputed company reputed company CCAI or other conversational AI platforms, i.e., reputed company Lex, reputed company Watson, reputed company, reputed company, etc., • reputed company Certification a plus and/or badge completion required • Knowledge of reputed company Services Architecture, Apigee, reputed company AI • Ability to support multiple reputed company at the reputed company time • Experience in managing large multi-site contact center implementations • Experience managing and guiding developers or interest in doing so • Experience in writing Solution Document Designs/specifications for IVA applications • Experience with Speech-to-Text and Text-to-Speech services such as Nuance, reputed company and reputed company • Proficient in Java, JavaScript, .NET, C#, reputed company, SQL and Python etc. • Must be reputed company to work independently, be organized, self-motivated, and have attention to detail • Excellent communication skills, both written and verbal • Experience developing solutions using Java, Python, R, reputed company, JavaScript, Node.js, AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift • Support integrations with back-end data systems such as: Web Services REST API, Soap, SQL Server, reputed company, NoSQL databases, Reporting • Bachelor's degree required Benefits: • Medical, dental, reputed company • tax-advantaged health care accounts • financial and income protection benefits • reputed company time off (PTO) and wellness time off. Apply tot his job Apply To this Job

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