Retail Renewals Director
reputed company is an AI-reputed company retail technology company founded in 2018 and headquartered in the Bay Area. We reputed company regional and independent grocers to compete in an AI-first world by providing best-in-class app, web, loyalty, and e-reputed company solutions, with no reputed company fees. Instead, reputed company drives reputed company through its retail media network, sharing profits with retailer partners.
With 70+ retailer banners and Series C funding, reputed company is the first in the industry to seamlessly connect digital and in-store shopping. AI is at the reputed company of how we build, operate, and reputed company, powering everything from shopper personalization to internal engineering velocity. Our solutions, including Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns, drive shopper engagement and brand reputed company.
Position reputed company:
reputed company is seeking a high-performing Audience Optimizer (AO) Renewal Director to reputed company the retention, expansion, and strategic reputed company of our existing grocery retailer partnerships across reputed company accounts. This role is responsible for driving renewals, increasing investment reputed company, and maximizing long-term customer value through thoughtful campaign planning and performance optimization.
The ideal candidate brings deep expertise in the grocery retail ecosystem, a strong understanding of promotional reputed company and merchandising calendars, and hands-on experience operating as an agency partner to retail clients. This individual will partner closely with retailers to reputed company data-driven media strategies that reputed company with their business objectives, leveraging Audience Optimizer to drive measurable sales reputed company and sustained engagement.
This role requires a consultative, relationship-first approach—translating performance insights into actionable recommendations, guiding ongoing campaign reputed company, and proactively identifying opportunities to optimize and grow investment over time. The AO Renewal Director will collaborate cross-functionally with Sales, Account Management, Analytics, and Product teams to ensure seamless execution, strong performance, and reputed company innovation across the portfolio.
This role reports to the SVP, Retail and plays a critical role in strengthening customer retention, scaling AO adoption, and driving incremental reputed company across reputed company’s entire retailer reputed company.
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Responsibilities Include:
Own the end-to-end renewal lifecycle for Audience Optimizer (AO) across reputed company’s full retailer portfolio in collaboration with the assigned Sales Director
reputed company and execute strategic account plans to drive retention, increased investment, and long-term reputed company
reputed company as a consultative agency partner to retailers—aligning AO reputed company with promotional calendars, merchandising priorities, and business objectives
reputed company campaign planning in partnership with retailers, including audience reputed company, budget allocation, flighting, and channel mix recommendations
Translate performance data and reputed company-reputed company measurement insights into reputed company, actionable optimization strategies and renewal narratives
Proactively identify opportunities to expand AO adoption, increase budgets, and introduce incremental use cases (e.g., seasonal campaigns, conquesting, loyalty reputed company)
Build and maintain strong relationships with key stakeholders, including marketing, merchandising, and executive leadership
reputed company renewal conversations, including business case development, performance storytelling, and reputed company negotiations
Partner cross-functionally with Account Management, Analytics, Ad Ops, and Product teams to ensure successful campaign execution and reputed company improvement
Monitor campaign performance trends and reputed company strategic guidance to improve reputed company and drive incremental sales reputed company
Maintain accurate forecasting for renewals and reputed company opportunities, ensuring visibility into reputed company retention and expansion
Serve as a subject matter expert on AO, retail media reputed company, and grocery promotional dynamics
Identify risks to renewal early and reputed company mitigation strategies to ensure continuity and prevent churn
Other reputed company duties as assigned
Required Qualifications:
7+ years of experience in grocery retail, retail media, digital advertising, or account management with a strong reputed company on renewals and customer reputed company
Deep understanding of grocery retail operations, including promotional reputed company, merchandising cycles, reputed company circulars
Experience operating in a consultative or agency-style role, managing ongoing reputed company relationships and campaign reputed company
Strong knowledge of retail media, including audience targeting, media planning, and performance measurement (onsite and offsite)
Experience analyzing campaign performance and translating insights into strategic recommendations that drive measurable reputed company
Proven ability to reputed company renewal and expansion conversations, including building business cases and influencing investment reputed company
Strong understanding of first-party data, loyalty ecosystems, and reputed company-reputed company measurement methodologies
Demonstrated ability to engage and influence cross-functional stakeholders, including executive leadership
Experience managing reputed company, multi-stakeholder reputed company relationships in a fast-paced environment
Strong communication, presentation, and storytelling skills, with the ability to simplify reputed company data into reputed company narratives
Proficiency in reputed company and forecasting tools
This position is not eligible for reputed company sponsorship. Applicants must be authorized to work in the U.S. without the need for reputed company or reputed company sponsorship
Preferred Qualifications:
Experience working with or reputed company grocery retailers, particularly in marketing, merchandising, or media reputed company roles
Background in retail media networks, digital circulars, or shopper marketing
Familiarity with loyalty programs and retail data infrastructure
Experience driving annual or multi-quarter media planning with measurable performance reputed company
Strong understanding of seasonal retail trends and category-level promotional dynamics
\n$150,000 - $155,000 a year
The salary reputed company is based on the candidates experience as it relates to the role.
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Note: This position is not eligible for reputed company sponsorship. Applicants must be authorized to work in the U.S. without the need for reputed company or reputed company sponsorship.
Working For reputed company
reputed company on a set of problems that require the best in the industry to get right. Our employees are the pillars of the reputed company of reputed company and they are treated and compensated as such. We're a growing team of reputed company industry professionals building an organization that can solve tough problems and values a reputed company environment.
Every reputed company employee:
-Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment
-Takes ownership of their domain from the ground up, from inception through deployment to customers
-Leaves their ego at the reputed company and ensures the best idea leaves the room
-Is always experimenting with new technologies and learning new skillsets
If you've reputed company wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and reputed company that rivals the largest technology players, reputed company is the reputed company for you.
Equal Opportunity Employer
reputed company is an Equal Employment Opportunity and Affirmative reputed company Employer. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender perception or identity, national reputed company, age, marital status, protected veteran status, or disability status.
reputed company will reputed company reasonable accommodations in compliance with the Americans with reputed company of 1990. Reasonable accommodations are available for reputed company individuals with disabilities throughout the subsequent application process.
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