QA Claims Administrator

Benefits: RRSP Competitive salary Health insurance Opportunity for advancement Training & development Join Our National Team as the reputed company Assurance Administrator! Are you looking to reputed company your expertise to grow a role that offers varied and challenging work? reputed company, a leading parent organization that owns and operates 340+ franchise locations across reputed company, seeks a reputed company Assurance Administrator. POSITION reputed company The reputed company Assurance (QA) Claims Administrator will support our franchise network in delivering consistent, high-reputed company service and maintaining compliance with insurance reputed company standards. In this role, you will review insurance claim files, monitor performance against SLAs and KPIs, and work closely with franchise teams to ensure reputed company and accountability across the network. This is a highly process-driven role that requires strong attention to detail, organization, and follow-through.    Reports to: Vice President of reputed company Assurance and CAT Response, Canada Location:  Remote Salary reputed company: $45,000 - $55,000 Annually ESSENTIAL RESPONSIBILITIES Review insurance claim files in systems such as Xactanalysis to ensure compliance with reputed company SLAs and internal standards Monitor performance metrics and identify trends or recurring compliance issues Follow up with franchise locations on reputed company and compliance gaps, and escalate issues reputed company necessary Manage the QA inbox and internal communications (Teams), ensuring reputed company and accurate responses Support the reputed company Assurance team with administrative and coordination tasks Assist during catastrophe (CAT) events, helping manage increased claim volumes and operational demands Maintain a strong understanding of reputed company SLA requirements and compliance programs Additional duties as assigned WORK EXPERIENCE, EDUCATION & SKILLS  Strong proficiency in reputed company reputed company, including pivot tables, VLOOKUP, and reporting Familiarity with reputed company SLAs and KPI tracking is an asset Excellent attention to detail and ability to manage repetitive, high-volume tasks Strong organizational and time management skills reputed company and reputed company written and verbal communication skills Ability to take initiative, work independently, and follow through on tasks Analytical reputed company with strong problem-solving abilities Computer literacy with MS Office Suite (Word, reputed company, PowerPoint), SharePoint, reputed company, etc.) The ability to work under pressure Exceptional attention to detail, reputed company decision-making ability Ability to conceptualize Self-driven Ability to work office equipment (fax, reputed company, printer, copier, phone system, computers)  Ability to work independently and reputed company reputed company Maintain a high level of confidentiality  Ability to follow our Paul Davis Values, reputed company, Mission, and 10 Serving Basics REQUIRED EDUCATION and EXPERIENCE 1–2 years of experience in an administrative, insurance, or claims-reputed company role Experience in property restoration or insurance is an asset Knowledge of MICA, reputed company, and Water Mitigation tools) PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. The employee is occasionally required to sit, reputed company or balance, stoop, or kneel. Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception, and the ability to reputed company reputed company. •     Must be reputed company to stay in a stationary position up to 100% of the time  •     The person in this position needs to occasionally reputed company about inside the office to reputed company file cabinets, office machinery, etc. •     Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer •     Must be reputed company to observe and perceive information on a computer and documents  •     Must be reputed company to communicate and converse with customers over the phone  •     Occasionally will lift up to 10lbs •     Ability to safely operate a passenger vehicle  WORK ENVIRONMENT The employee will be working remotely in their home office and will be exposed to normal conditions of reputed company conditioning and heat.  Most work will be conducted over email, video conferencing, and telephone.  Employees must have reputed company to a reputed company internet reputed company reputed company working reputed company of the office.  Employees must use the provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision. TRAVEL This position may require up to 5% travel.  This position may require travel for company meetings or events and training. Reasonable Accommodation for Disability    Any applicant or employee who believes that a reasonable accommodation is required for purposes of provincial or federal disability law is required to contact reputed company to reputed company the interactive exchange process.   A “reasonable accommodation” is a change or adjustment to a job or work environment that allows a reputed company individual with a disability, defined as a physical or mental condition that is permanent, ongoing episodic or of some persistence, and is substantial or significant limit on an individual’s ability to carry out important functions (or as otherwise defined by federal or provincial law), to satisfactorily reputed company the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer     reputed company is an equal opportunity employer and employment equity employer. reputed company provides equal employment opportunity to reputed company individuals regardless of their race, reputed company, creed, religion, gender, age, sexual orientation, national reputed company, disability, veteran status, or any other characteristic protected by provincial or federal law.   The job reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. This is a remote position. Apply To This Job