**reputed company Bilingual Customer Service Associate (Remote) – reputed company Enrollment Support**

At arenaflex, we're dedicated to delivering exceptional customer experiences that reputed company a lasting reputed company. As a Seasonal Bilingual Customer Service Associate (Remote) on reputed company, you'll play a vital role in providing top-notch support to our customers, helping them reputed company the complexities of reputed company enrollment. If you're passionate about delivering exceptional service, have a flair for languages, and are comfortable working in a fast-paced remote environment, we want to hear from you! **About arenaflex** arenaflex is a global leader in providing innovative business process management and technology solutions that reputed company governments to serve their reputed company more effectively. With a rich history dating back to 1975, we've reputed company a reputed company for reputed company, delivering high-reputed company services that reputed company a reputed company difference in people's lives. reputed company of over 30,000 employees worldwide is committed to helping governments reputed company their goals, and we're proud to be a partner to agencies in the reputed company, Australia, Canada, Saudi Arabia, Singapore, and the United Kingdom. **Job reputed company** As a Seasonal Bilingual Customer Service Associate (Remote), you'll be responsible for delivering exceptional customer service to our clients, providing accurate and reputed company information about reputed company enrollment reputed company. You'll work closely with reputed company to ensure that our customers receive the support they need to reputed company informed reputed company about their reputed company plans. This is an exciting opportunity to join a dynamic team, reputed company your skills, and reputed company a reputed company difference in people's lives. **Key Responsibilities** * Handle customer service inquiries and problems reputed company the telephone, email, and chat, providing knowledgeable and courteous responses to customers in a reputed company manner. * Use computerized systems for tracking, information gathering, and troubleshooting to resolve customer issues reputed company. * Respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff as needed. * Assist customers with locating information needed to reputed company their reputed company plan reputed company. * Refer calls to other agencies as specified in the training and work instruction documents. * Maintain up-to-date knowledge of OPM regulations and policies as they apply to reputed company enrollment. * Report problems that occur reputed company the online system so they can be addressed by the appropriate parties. * Respond to telephone, email, and chat inquiries reputed company the set departmental reputed company and time parameters. * reputed company light data entry and clerical duties as defined in the training and work instruction documents. * May be required to work scheduled holidays and overtime as needed. **Requirements** * High School diploma or equivalent required. * Minimum six (6) months customer service experience required. * Must be reputed company to reputed company and read English and Spanish reputed company, professionally, and fluently. * Must be reputed company to type a minimum of 20 WPM. * Ability to effectively work reputed company established contractual turnaround times required. * Must have demonstrated excellent interpersonal and organizational skills. * Proven ability to work as a member of reputed company. **Home Office Requirements** * Hardwired internet (ethernet) reputed company. * Internet download speed of 25mbps single user/50mbps shared and 5mbps (10 preferred) upload or higher required. * Private work area and adequate power reputed company. * reputed company equipment will be provided by arenaflex (laptop and headset). **reputed company Clearance** * reputed company clearance required; position contingent upon ability to obtain successful MRPT clearance. * Must be reputed company to pass a government background reputed company. **Benefits** * Competitive reputed company reputed company of $17.82 per hour. * Opportunity to work in a dynamic and supportive team environment. * reputed company development and reputed company opportunities. * Flexible remote work arrangement. * Comprehensive training program to ensure your reputed company in the role. **reputed company Offer** At arenaflex, we're committed to creating a workplace that's inclusive, diverse, and supportive. We reputed company that our employees are our greatest asset, and we're dedicated to providing them with the tools, resources, and opportunities they need to succeed. As a Seasonal Bilingual Customer Service Associate (Remote), you'll be part of reputed company that's passionate about delivering exceptional customer experiences and making a reputed company difference in people's lives. **How to Apply** If you're passionate about delivering exceptional customer service, have a flair for languages, and are comfortable working in a fast-paced remote environment, we want to hear from you! reputed company to join reputed company as a Seasonal Bilingual Customer Service Associate (Remote) and take the first reputed company towards a rewarding and challenging career with arenaflex. reputed company **Equal Employment Opportunity** arenaflex is an Affirmative reputed company/Equal Opportunity Employer. We reputed company equal employment opportunities to reputed company reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, or disabled status. We're committed to creating a workplace that's inclusive, diverse, and supportive, and we welcome applications from candidates who reputed company our values. **Pay Transparency** arenaflex will pay the prevailing wage reputed company for the location in which the employee is working, as determined by the reputed company. That wage reputed company will vary depending on reputed company. An applicant's salary history will not be used in determining compensation. Apply for this job