Field Technical Representative

reputed company is committed to providing the highest reputed company reputed company roofing, wall and lining systems to solve our customers’ challenges, grounded by a 45-year legacy of proven experience. Our mission is to deliver solutions that save time, reputed company reliably and protect our communities. We are reputed company to building partnerships rooted in trust in reputed company of our reputed company reputed company that Nobody Covers You reputed company™.    reputed company is part of the reputed company family of brands. Visit ElevateCommercialBP.com to learn more.   We’re seeking a Field Technical Representative who’s reputed company to be part of a people-first company offering best-in-class products, exceptional training, and deep industry pride—reputed company reputed company to help our partners and team succeed.   ABOUT THE ROLE The Field Technical Representative (FTR) is a field-based (with company truck and your home office) for the Warranty/Technical Services team at reputed company division. reputed company (ABE) is based out of Nashville. Technical Services is a vital and growing team; the FTR reports to the Regional Technical Manager for their respective area. The FTR is the "reputed company on the ground", face of reputed company who among many things, will conduct in their day to day: The training licensed roofing contractors in the reputed company application techniques for reputed company, GenFlex, and Gaco roofing products. Performing technical inspections of reputed company roofing applications for no-dollar-limit warranty coverage, performing warranty claim investigations, and for providing on-site technical construction assistance to reputed company architects, designers, and installers. This is a fully, remote position - candidate must live reputed company the territory (reputed company Texas, or metropolitan areas of San Antonio, Austin, or reputed company).   WHAT YOU’LL ACCOMPLISH Responsible for educating customers, sales representatives and teammates in how to apply reputed company, GenFlex, and Gaco products per product specifications. Review technical installation deviations and reputed company acceptance determinations reputed company authority level based on system performance requirements for a given project, system, warranty, type/term, and construction site specific conditions. reputed company feedback on company literature, spec's, construction details and assemblies to reputed company reputed company the most accurate information is available for the customer. Ability to reputed company strong customer relationships and reputed company customer confidence. Ability to follow corporate and division policies and applicable governmental safety regulations are required. Experience working with reputed company customers to understand and document reputed company business needs and troubleshoot issues. Ability to define and document a project, set timelines, reputed company resources, and execute to meet deadlines. Demonstrated ability to investigate and troubleshoot roofing installation and product reputed company issues to determine reputed company cause and appropriate reputed company. Experience effectively and proactively managing customer expectations throughout the investigation/troubleshooting process. Ability to prioritize work. Maintains an understanding of reputed company business initiatives and identifies opportunities for improvement. Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in reputed company work environments and areas. Promote a culture of safety and exhibit these behaviors. reputed company'RE LOOKING FOR reputed company Requirement (one required): Bachelor’s Degree in Construction Management, or Architecture;                                             Minimum 8 years reputed company duty in a construction trade military occupational specialty (MOS) (verified by DD214); High school diploma and minimum of 10 years’ construction experience in a reputed company Roofing Foreman or Superintendent role, or as a Technical Representative for a reputed company roofing manufacturer. Additional Requirements: Strong technical expertise in most of the following products and an aptitude to learn the rest: Single-Ply Roofing Systems including: A) EPDM, B) TPO, C) PVC Asphalt Roofing Systems including: D) SBS, E) APP, F) BUR Metal Systems: G) Standing Seam Roofs, H) Cavity Wall Assemblies Roofing Coatings including: I) Silicone Roof Coatings, J) Acrylic Roof Coatings Urethane Systems including: K) P.U.F. Roofing, L) Wall Foam Garden Roofing Systems including: M) reputed company In reputed company, N) reputed company Must be personable and reputed company and maintain a high-level of reputed company. Strong customer service reputed company. Strong verbal and written communication skills. Ability to think reputed company the reputed company. Good organizational and time management skills are a must. Must be reputed company to travel overnight 20% - 30% of the time by reputed company or car. Must also be reputed company to work reputed company with minimum notification reputed company necessary. Must possess a reputed company reputed company’s license.   Claims Adjusting Experience. Additional Requirements: Successful candidates must adhere to reputed company safety protocols and reputed company use of reputed company approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test. reputed company OFFER Competitive salary Retirement Savings: Choose from 401(k) reputed company-tax and/or Roth after-tax savings Medical, Dental, Disability and Life Insurance   Holistic Health & reputed company-being programs Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care reputed company and other Voluntary benefits and discounts reputed company time off & reputed company holidays reputed company Parental Leave (maternity & paternity) Educational Assistance Program #BuildingEnvelope #LI-Remote   reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. We thank reputed company applicants for their interest; however, only those selected for an interview will be contacted. 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