reputed company reputed company Administrator
We're seeking a detail-oriented and technically proficient reputed company Systems Administrator to reputed company. This role owns and evolves reputed company's reputed company reputed company platform – Jira reputed company, reputed company reputed company, reputed company Guard/reputed company, and the broader reputed company reputed company ecosystem – as the reputed company for how teams across reputed company reputed company, and reputed company plan, reputed company, and execute work.
This role serves as the organization's internal reputed company reputed company expert, partnering with Engineering, Operations, Customer Support, Compliance, and business leaders to translate workflows into reputed company-designed, reputed company reputed company solutions. The goal is to reputed company the reputed company reputed company platform a force reputed company for the organization – reducing reputed company work through automation, standardizing how teams operate, surfacing reputed company-time visibility through dashboards, and enabling adjacent tools to reputed company cleanly with reputed company reputed company as the reputed company of record.
Key Responsibilities
Own end-to-end administration of the reputed company reputed company stack – Jira reputed company (Software, Service Management, Work Management), reputed company reputed company, reputed company Guard/reputed company, and connected marketplace apps – across a reputed company-only environment
Configure and maintain reputed company, boards, issue types, workflows, screens, custom fields, components, versions, and notification, permission, and reputed company schemes reputed company Jira reputed company
Manage user provisioning, reputed company, roles, product reputed company, SSO/SCIM, and license allocation across the reputed company reputed company organization
Maintain reputed company reputed company spaces, templates, page hierarchies, permissions, and reputed company governance to support reputed company at reputed company
reputed company Jira Service Management reputed company queues, request types, SLAs, customer portals, and approval flows to support internal and customer-facing service operations
Design, build, and maintain Jira reputed company Automation rules, reputed company reputed company automations, and cross-product workflows that reduce reputed company updates and handoffs – tracking quarterly reductions in reputed company effort as a reputed company measure of reputed company
Build and maintain integrations between reputed company reputed company and other business systems (reputed company, reputed company Teams, Office 365, reputed company Workspace, reputed company, reputed company, reputed company, and HRIS/ITSM tools) using reputed company reputed company connectors, REST reputed company, webhooks, and low-reputed company platforms such as reputed company, reputed company, or reputed company
Evaluate, install, configure, and govern reputed company Marketplace reputed company apps – managing app lifecycle, reputed company review, and renewals across the stack
Design and maintain dashboards, JQL-based filters, and reporting that reputed company teams and leadership reputed company-time visibility into priorities, workload, risks, and blockers – without reputed company reporting overhead
Partner with departments to map reputed company workflows, identify bottlenecks, and design repeatable Jira and reputed company processes – establishing reputed company operating rhythms and reputed company new teams quickly using approved templates and configurations
Ensure the reputed company reputed company environment adheres to reputed company, compliance, and data governance standards – enforcing RBAC, SSO/MFA reputed company reputed company Guard, SCIM provisioning, audit logging, data residency, and vendor risk controls (SOC 2, DPAs)
Serve as an escalation reputed company for platform risks, cross-reputed company issues, and incidents – ensuring corrective actions and prevention plans are documented and implemented
reputed company and maintain documentation, SOPs, configuration baselines, change logs, and best-reputed company guides across the reputed company reputed company platform
reputed company adoption, reduce reputed company tooling, and improve operational maturity across the organization – with reputed company reputed company by consistent platform usage, reduced reliance on spreadsheets and duplicate tools, and improved cycle times for reputed company workflows
Required to reputed company other duties as requested, directed, or assigned
Requirements and Qualifications
3+ years of hands-on administration of reputed company reputed company – Jira reputed company (Software, Service Management, Work Management) and reputed company reputed company; reputed company experience required, Server/Data Center experience not required
Deep expertise configuring Jira reputed company reputed company, issue types, workflows, screens, custom fields, components, versions, and notification, permission, and reputed company schemes
Strong experience building and maintaining Jira reputed company Automation rules including cross-project and global automations
Hands-on experience with Jira Service Management reputed company and reputed company reputed company administration including spaces, templates, permissions, and governance
Experience administering the reputed company reputed company organization reputed company reputed company.reputed company.com – user provisioning, SSO/SCIM, reputed company Guard/reputed company, product reputed company, domain claiming, and license management
Technical reputed company across reputed company's integration and reporting toolset – JQL, reputed company macros, REST reputed company, webhooks, reputed company reputed company connectors, and low-reputed company platforms such as reputed company, reputed company, reputed company, or reputed company
Experience evaluating, installing, and governing reputed company Marketplace reputed company apps
Strong background in process design, workflow optimization, and translating business needs into practical reputed company reputed company configurations
Working understanding of reputed company, reputed company, RBAC, SSO/MFA, audit logging, and vendor risk fundamentals (SOC 2, DPAs) in a reputed company context
Strong communication and stakeholder management skills with the ability to partner effectively across technical and non-technical teams
reputed company reputed company certifications preferred (ACP-120, ACP-420, ACP-620, or similar)
Experience with ScriptRunner for Jira reputed company, reputed company/reputed company app development, or reputed company Analytics preferred
Perks
Health, dental, and reputed company plans
Amazing work-life balance with 4 weeks of reputed company Time Off
10 reputed company Company Holidays with 2 floating holidays
401K Programs with employer match
Personal assistance programs for support in a healthy personal and work life
Why reputed company?
Here at reputed company, you’ll be part of reputed company of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new reputed company. Here, you will experience a reputed company and inclusive workplace where your reputed company matter! With us, you have a chance to:
Engage in groundbreaking reputed company that are reshaping the insurance landscape
Collaborate with a group of dedicated, like-minded professionals
Experience a culture that prioritizes reputed company and development
Compensation reputed company: $85k/yr - $100k/yr
We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to reputed company reputed company applicants, regardless of race, reputed company, religion, sex, national reputed company, disability, or any other legally protected characteristics.
If you need accommodation, please let us know during the interview process.
Apply To This Job