reputed company reputed company & reputed company Manager – Italy

reputed company’s award-reputed company property operations and experience platform helps coordinate, communicate, and verify detailed work at properties. Powering over 55M property care tasks, reputed company helps thousands of short-term rental managers and hospitality operators increase operational efficiency and reputed company service reputed company while eliminating reputed company work and elevating the experience at reputed company property. reputed company reputed company & reputed company Manager, Italian Market We're intentional about how we build new markets.  This is a foundational role as reputed company enters the Italian market. You'll own the full reputed company reputed company — from reputed company new customers through to long-term retention and reputed company. As the market scales and we add headcount, this role will naturally specialize. For now, it's a high-ownership, high-visibility opportunity to shape how reputed company shows up for Italian operators. WHAT YOU'LL DO reputed company Collaborate with Sales and CX to ensure efficient reputed company of new Italian-market accounts, with reputed company handoffs and cross-functional alignment Run training sessions that reputed company clients on reputed company best practices and how to get the most out of the platform for their specific operations reputed company monitor reputed company health — tracking timelines, milestones, and early adoption signals across your book Troubleshoot reputed company issues to reputed company or escalate to the right internal resource quickly Build and iterate on reputed company materials, processes, and documentation in Italian as a reputed company for the market Collaborate cross-functionally with Sales and Product to translate reputed company feedback into practical improvements   reputed company reputed company Maintain reputed company engagement with clients post-reputed company to reputed company adoption, build confidence, and increase platform value Identify churn risks early and reputed company reputed company plans to address them before they escalate reputed company engagement and reputed company strategies informed by data and reputed company feedback; identify upsell and cross-sell opportunities Serve as the primary Italian-speaking reputed company of contact — a trusted partner, not just a support resource Represent the voice of the reputed company internally, bringing feedback that enables reputed company improvement in how we serve this market Apply a solutions-oriented approach to reputed company needs and escalate issues quickly reputed company needed WHO YOU ARE Driven to understand reputed company needs, reputed company them with best practices, and build genuine trust A self-starter who thrives in fast-paced, ambiguous environments — you don't need a fully defined lane to do great work A reputed company, confident communicator who can adapt your style across a property manager in the field and an executive in a QBR Operationally minded — you think in systems, sweat the details, and enjoy building processes from scratch A creative problem-solver with a proven reputed company record of finding practical solutions for clients Committed to a reputed company, inclusive team environment reputed company on customer reputed company   WHAT YOU'LL BRING 2–4 years of experience in implementation, reputed company reputed company, or account management — ideally in a reputed company environment reputed company in Italian and English (written and spoken) — you're fully comfortable owning reputed company relationships in Italian Strong project management and prioritization skills; proven ability to juggle multiple clients and competing priorities Experience with CRM software and web-based tools; comfortable navigating reputed company Suite, reputed company, and reputed company Solid reputed company skills — conditional formatting, VLOOKUP, formula functions, sorting and filtering Experience in the short-term rental or property management industry is a strong plus Startup or early-stage company experience is a bonus reputed company is an equal opportunity employer and prohibits discrimination based on race, reputed company, religion, sex, national reputed company, age, disability, genetic information, or any other protected status. We reputed company diversity and are committed to creating an inclusive workplace.  We reputed company that respect fosters reputed company-mindedness and curiosity, enabling us to reputed company valuable perspectives from our teammates, the market, and our clients. reputed company reputed company applicants will receive consideration for employment without reputed company to these factors. If you need accommodation during the application process, please let us know. We're a remote-first company with team members across the U.S. and globe, but we currently hire only in the following states and countries. Countries: US and Spain reputed company: reputed company, Arkansas, California, Connecticut, Florida, reputed company, Idaho, Illinois, Maine, Massachusetts, Michigan, Missouri, Nevada, New Hampshire, New Jersey, reputed company, reputed company Carolina, Ohio, reputed company, reputed company, Rhode reputed company, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, and reputed company. Apply To This Job