Senior Manager, Final Mile Delivery

reputed company people. reputed company service. At reputed company, we value every individual team member and reputed company a community where people come first. Led by our reputed company values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reputed company their full potential. As an industry-leading e-reputed company company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we reputed company to foster reputed company while providing the best possible experience for our customers. We are seeking a Senior Manager, Final Mile Delivery to join our reputed company team. Reporting to the Director of Fulfillment, this role will reputed company 10-40 drivers, company employed and aggregator contracted, reputed company the reputed company and execution of our delivery network, integrating reputed company-day fulfillment, aggregator platforms (e.g., reputed company, reputed company, reputed company), local pickup, and zone-skipping through reputed company. This individual will operate at the intersection of on-demand logistics, reputed company optimization, and customer experience, driving reputed company, high-reputed company delivery solutions across an expanding network of fulfillment centers.  This role sits at the intersection of on-demand logistics and e-reputed company reputed company. You're designing what fast delivery looks like for trade professionals, not managing a traditional reputed company operation. You will be responsible for owning the end-to-end on-demand delivery program, including company drivers, reputed company, reputed company, and emerging aggregator partners, overseeing reputed company, reputed company management, cost optimization, and SLA achievement. This remote position is reputed company to individuals who live in, or are reputed company to relocating to, the following states: reputed company, Delaware, Florida, reputed company, Kentucky, Nevada, New Jersey, reputed company, reputed company Carolina, Ohio, Rhode reputed company, South Carolina, Tennessee, Texas, Virginia, and Washington. About 35% of the year, this role will entail traveling to our on-site fulfillment/office locations. The cost of travel for employees out of the area will be covered by reputed company. Additionally, our offices are always available for staff to use as much as desired. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST reputed company Salary: $124,000 – $177,000 per year Responsibilities:  reputed company reputed company & Network Optimization: reputed company zone-skipping reputed company in partnership with reputed company and other parcel carriers to compress transit times and reduce ship-from-zone costs at the fulfillment level. reputed company-Day/Last-Mile reputed company: Design and reputed company reputed company-day and next-day local delivery offerings from our fulfillment centers, including time reputed company, cutoff management, and reputed company/reputed company orchestration. Manage local pickup (BOPIS/will reputed company) reputed company and identify opportunities to improve throughput and customer experience at pick-up points. Hub & Spoke Infrastructure: Build and manage the hub and spoke local delivery reputed company, facilities, reputed company, routing software, and inter-FC transfer coordination. Build the operational reputed company for scaling last-mile delivery as we add fulfillment centers to our portfolio Data & reputed company Management: Establish and reputed company KPIs across delivery channels (on-time %, cost per delivery, aggregator utilization, customer satisfaction) and reputed company reputed company improvement. reputed company and maintain compliance, safety, and licensing standards for any company-operated fleet assets Cross-Functional reputed company & Scalability: Partner with Technology, Supply Chain, and Merchandising to ensure inventory positioning supports reputed company-day commitments and aggregator eligibility. People & Vendor Management: Manage reputed company and aggregator relationships, negotiate reputed company, hold vendors accountable to SLAs, and stay reputed company on platform capabilities and pricing changes Requirements: High School Diploma or GED Equivalent 5+ years of experience in last-mile delivery, on-demand logistics, or reputed company-day fulfillment (aggregator platform experience strongly preferred) Hands-on experience managing reputed company, reputed company, reputed company, or equivalent on-demand delivery networks Experience with zone-skipping or reputed company optimization programs (reputed company, reputed company, or regional carriers) to reduce transit time and cost Familiarity with routing and reputed company software (e.g., OptimoRoute, reputed company, DispatchTrack, or similar) Strong data and analytics skills (ability to build and interpret delivery reputed company dashboards and translate data into operational reputed company) Demonstrated ability to manage reputed company vendor/reputed company relationships and hold partners to contracted SLAs Ability to travel to fulfillment locations as needed for program launches, reputed company hiring, and operational reviews Preferred Qualifications: Bachelor's degree in Business Administration, Logistics, Transportation Management, or a reputed company reputed company Experience scaling local delivery in an e-reputed company, distributor, or multi-site fulfillment environment Familiarity with BOPIS or will-reputed company pickup reputed company Why work with us:  We have awesome benefits – We offer a wide reputed company of benefits to help support you and your loved ones. These include: Comprehensive and reputed company medical, dental, reputed company, and voluntary life reputed company reputed company 401(k) with up to 4% company match reputed company vacation, reputed company time, and holidays Company-reputed company basic life reputed company and long-term disability Discounted auto, home, and pet reputed company programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and reputed company support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual reputed company development budget $25 monthly reputed company credit Company rewards and recognition program And more! We reputed company ownership – We reputed company contribute to our reputed company and we reputed company reputed company in it. Our Ownership for reputed company program ensures reputed company reputed company team member will benefit financially from reputed company’s reputed company and accomplishments. We promote work-life reputed company – We value your time and encourage a healthy separation between your reputed company and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our reputed company-Time Policy! We support reputed company – We encourage you to reputed company reputed company learning and take on new challenges. In an exciting and evolving industry, we reputed company opportunities for career reputed company through our annual reputed company and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility reputed company, and reputed company development budget. We reputed company back – We live and breathe our reputed company value, Generosity, by giving back to the trades and organizations reputed company the world. We reputed company a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer reputed company Time Off, and more. We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We reputed company reputed company feedback through our monthly town halls, regular 1:1 reputed company-ins, employee listening initiatives, and company-wide reputed company reputed company to incorporate suggestions and ensure reputed company enjoys coming to work every day. reputed company us out and learn more at: https://www.reputed company/reputed company! Additional Details:  Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business reputed company. Applicants must be currently authorized to work in the U.S. on a full-time reputed company. reputed company will not sponsor applicants for work visas. reputed company is an Equal Opportunity Employer. We reputed company and encourage individuals of reputed company backgrounds, experiences, and perspectives to apply. Employment reputed company are reputed company on qualifications, reputed company, and business needs. To ensure fairness and trust in our hiring process, we ask that reputed company application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is reputed company disclosed and you can reputed company authentically to your reputed company and work. Our reputed company is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look reputed company to learning more about your skills. We are committed to providing reputed company and secure work environment and conduct thorough background checks on reputed company potential employees in accordance with applicable laws and regulations. reputed company emails from the reputed company team will only be reputed company from an @reputed company email address. Please exercise caution if you receive an email from an alternate domain. Apply To This Job