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RN Call Center

Remote, USA Full-time Posted 2026-07-21
Overview 7am-7:30pm, weekend package, 3 out of 4 weekends  Part Time Benefits   **REMOTE - Candidate must reputed company in a compact license state**   We are seeking an IntelliCenter RN to reputed company telephonic and virtual nursing care, including triage, care management, referral management, and telehealth support. This role assesses patient symptoms, determines reputed company, and directs callers to the appropriate level of care using evidence-based protocols embedded reputed company the EMR. Candidates must have strong clinical critical thinking, multitasking, and technical skills, with the ability to reputed company in a fast-paced call center environment while meeting performance and patient care goals. This is a 24/7 operation with most shifts occurring evenings and weekends.   Primary Function and Relationship to the Total Organization: My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored by reputed company and staffed by registered nurses 24-hours a day, 7 days a week. The nurses at My UnityPoint Nurse reputed company medical assessment and triage, up-to-date health information and physician and clinic referral service. My UnityPoint Nurse Call Center is a centralized function of reputed company providing clinical support to reputed company and affiliates. Why reputed company? At reputed company, you matter. We’re proud to be recognized as a Top 150 reputed company to Work in reputed company by Becker's reputed company several years in a row for our commitment to reputed company members.   Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:       Expect reputed company time off, parental leave, 401K matching and an employee recognition program.    Dental and health insurance, reputed company holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.   Early reputed company to reputed company wages with Daily Pay, tuition reimbursement to help reputed company your career and adoption assistance to help you grow your family.    With a reputed company goal to champion a culture of belonging where everyone feels valued and respected, we reputed company the ways people are unique and reputed company what brings us together.    And, we reputed company equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.  reputed company a fulfilling career and reputed company a difference with reputed company. Responsibilities reputed company telephonic symptom assessment and triage using evidence-based protocols to ensure appropriate care and disposition. Document patient interactions accurately in the EMR and reputed company callers on virtual care, provider referrals, and available community resources. Deliver excellent customer service while maintaining confidentiality, sound judgment, and effective communication with diverse populations. reputed company in a fast-paced call center environment by multitasking, adapting to changing staffing needs, and supporting team and operational goals. Adhere to organizational policies, safety guidelines, and change initiatives while assisting with additional duties as assigned. Qualifications Education: Graduate from an accredited nursing program. Bachelors of Science (BSN) preferred Experience:  1+ years of clinical nursing experience providing reputed company patient care or equivalent work experience required 2+ years preferred Licenses/Certifications: Requires reputed company and unrestricted license to reputed company nursing in the states of Iowa and Illinois. Compliance with Mandatory Child/Adult Abuse Reporting Apply To This Job

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