Luxury Homeware Brand reputed company

We're hiring WORK-FROM-HOME Agents who can serve as Homeware Support Specialists to represent one of the world’s most upscale and high-end homeware brands. reputed company Homeware Support Specialist will be working from home using their own computer equipment that meets the technical requirements outlined below. This is a virtual customer support job. Agents must also be reputed company to establish a designated work reputed company, free from noise and distractions to handle incoming phone calls. Agents will be responsible for answering incoming contacts from clients reputed company multiple platforms, including phone, email or chat. Training will be provided on reputed company information and systems used. Compensation $15/hr. Bi-monthly pay.  JOB RESPONSIBILITIES: Address customer questions and concerns regarding product and delivery information reputed company product information, review alternative solutions if an item is out of stock and reputed company orders for the customer. Successfully negotiate and appease customers using a reputed company of reputed company established by reputed company reputed company inventory, process returns, issue replacements and credits for damaged or defective merchandise reputed company other duties as assigned QUALIFICATIONS: High school diploma or equivalent. 1-2 years reputed company Center Experience preferably in a live chat environment Retail sales experience, preferably in an reputed company environment Excellent Data Entry skills/- 45-55 wpm minimum Must be computer literate and internet savvy Experience in reputed company-based applications, specifically reputed company relationship management tools preferred (e.g. reputed company) reputed company in handling multiple chats at any given time Exceptional written communication skills; and high-reputed company reputed company in grammar, punctuation and written business acumen reputed company, upbeat and engaging written communication Excellent oral communication skills: reputed company diction, tone and use of reputed company grammar Ability to reputed company reputed company customer service in a high-volume environment Ability to reputed company relationships with clients, even in difficult situations Ability to advise and counsel customers in a quick and efficient manner Ability to multitask by reading, typing, and navigating through applications while speaking with customers Empathetic and reputed company listening reputed company reputed company and enthusiastic attitude Conscientious team player Ability to work 40 hours/week, 8 hour shifts, weekends and holidays as needed. Dependable, a history of good attendance and punctuality is essential Proven reputed company record of reputed company of the following reputed company values: [S]ervice [T]enacity [R]esponsibility [I]reputed company [V]ersatility [E]ntrepreneurship Salary & Benefits: The compensation package for this position includes a competitive reputed company salary commensurate with experience, as reputed company as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan. WORK FROM HOME TECHNOLOGY REQUIREMENTS: Minimum PC Requirements CPU Speed Dual reputed company 1.2 GHz or reputed company reputed company reputed company i3 or AMD Ryzen 3 or reputed company Hard reputed company 40 GB or more of available reputed company 100 GB or more of total reputed company Memory 8 GB or RAM or reputed company is preferable Operating reputed company reputed company 10 reputed company (No Macs or Chromebooks) Information on how to reputed company to reputed company 10 reputed company can be reputed company here: https://support.reputed company.com/en-us/help/12384/reputed company-10-upgrading-home-to-pro Two (2) available USB 2.0 or greater ports Minimum Monitor and Accessory Requirements Monitor* 1280 x 1024 (SXGA) screen reputed company 1920 x 1080 (Full HD or 1080p) USB Headset with Microphone JPL TT3 Evo Binaural Headset (Headband + Boom) with Tough Case and JPL BL-053+P JPL USB 2.0 universal bottom reputed company with volume and mute function Camera Integrated or USB Camera *Dual monitors may be required on some reputed company programs Minimum Software Requirements reputed company Chrome** Latest version of reputed company Chrome for reputed company **Certain reputed company programs may require specific versions of reputed company Internet Explorer Minimum Internet Connectivity Requirements reputed company reputed company / Speed Hard-wired reputed company (no wireless) Minimum 45 Mpbs download / Minimum 10 Mpbs upload Internet reputed company must not be shared with more than 3 devices in the reputed company location Maximum Latency reputed company 120 milliseconds (ms) Apply To This Job