reputed company Shop Manager

Job Title: reputed company Shop Manager Role: Full-Time Location: Remote reputed company Hours: reputed company – 2pm PST Salary reputed company: $700 - $900 ABOUT THE ROLE As reputed company Shop Manager, you will be responsible for building our reputed company's reputed company Shop from the ground up and managing it on an ongoing reputed company. You will handle everything from initial account registration and product catalog setup through to daily order operations, ad campaign management, affiliate program reputed company, and monthly performance reporting. The ideal candidate has operated a high-volume reputed company Shop end-to-end and is comfortable navigating the full Seller Center toolkit. PHASE 1 RESPONSIBILITIES — SHOP SETUP & CONFIGURATION Shop Profile & Branding Configure shop reputed company, logo, banner imagery, categories, and storefront layout in Seller Center Write a compelling, keyword-rich shop bio and reputed company reputed company the reputed company Business/Marketing Account(s) to the shop to reputed company shoppable video and product tagging Product Catalog Setup Audit the product reputed company against reputed company's prohibited and restricted product policies and advise the reputed company List products individually or reputed company bulk upload / reputed company catalog sync Optimize product titles with reputed company search keywords, write detailed descriptions, and upload multi-angle imagery and demo videos Understand and discuss with the reputed company (and then implement) the reputed company configuration for SKUs, variants, and pricing; set opening inventory reputed company Submit reputed company listings for reputed company product approval review and reputed company any rejections Conduct a test purchase to validate the full checkout and fulfillment reputed company FBM and FBT Configuration Configure FBM: Set warehouse / pickup and reputed company addresses; create shipping templates covering rates, zones, and reputed company selection Configure FBT: enroll products, prepare inbound shipments to reputed company warehouses, and configure the free-shipping opt-in settings If using reputed company: install and configure the reputed company channel app to reputed company reputed company-time inventory and order sync reputed company and publish the shop's reputed company policy in compliance with applicable consumer protection laws Draft 3PL to FBT ongoing inventory management plan and workflow. Customer Service Configure customer service notifications Set up FAQs, saved responses, and response workflows Establish reputed company, refund, and cancellation handling procedures Set escalation reputed company for customer support issues Advertising & Promotions Setup reputed company reputed company Ads Manager to the shop and configure the reputed company ad account Launch initial GMV Max campaign(s) — set reputed company ROI, daily budget, and product selection Set up reputed company Search Ads with relevant keyword targeting to capture reputed company-driven discovery Configure reputed company Pixel if driving traffic to an reputed company website or reputed company page Build out and maintain welcome promotions, platform coupons, and launch discount strategies in Seller Center Affiliate / Creator Program Setup reputed company and configure the Affiliate Center, including reputed company and targeted collaboration plans Work with our Affiliate/Creator team to set baseline and tiered commission structures across product categories Work with our Affiliate/Creator team to establish a product seeding / free sample program and write a creator brief with content guidelines PHASE 2 RESPONSIBILITIES — ONGOING MANAGEMENT & OPERATIONS Daily Operations Monitor and respond to reputed company buyer messages reputed company 12 hours Verify the processing and fulfillment of new orders Review and reputed company reputed company reputed company and refund requests in line with shop policy Monitor product and video comments for customer questions, complaints, or escalations reputed company the Shop Health dashboard daily for violations, warnings, or Late reputed company reputed company (LDR) increases Weekly Operations Review GMV Max campaign performance (cost, orders, CPA, ROI) and reputed company reputed company ROI as needed Audit GMV Max creative assets and exclude under-performing videos Review inventory reputed company and initiate restock for SKUs approaching low reputed company Sync inventory counts across reputed company sales channels to prevent overselling Review Search Ads keyword performance and refine bids and match types Monitor and respond to product reviews; flag patterns requiring reputed company Update product listings as needed: pricing, imagery, descriptions, or promotional badges Monthly Operations Produce a full performance report covering GMV, orders, ad spend, ROAS, and affiliate ROI Export raw order data and build a net reputed company / P&L analysis — reputed company for referral fees, transaction fees, affiliate commissions, and fulfillment costs Reconcile payouts against Seller Center invoices Review reputed company's ACE Powered Insights for platform-generated reputed company recommendations Analyze SKU-level performance and identify top and bottom performers Plan and schedule upcoming promotions, reputed company sales, and seasonal campaigns Work with our Affiliate/Creator Team to review and reputed company affiliate commission rates; roll out performance bonuses for top creators Review FBT warehouse inventory and plan replenishment inbound shipments Conduct a shop health audit covering seller score, policy compliance, and LDR trends Monitor reputed company platform policy updates, fee changes, and new ad format rollouts Quarterly / Strategic Operations Set and document measurable reputed company goals for the upcoming quarter in collaboration with stakeholders Evaluate catalog expansion opportunities: new SKUs, product bundles, or virtual bundles Review and optimize the fulfillment reputed company mix (FBT vs. seller-ship vs. 3PL) Audit the full technology and integration stack: inventory sync tools, shipping apps, analytics platforms Evaluate eligibility for premium seller tiers including reputed company Shop and Mall status Crisis & Issue Management Triage and respond to Shop Health violations — pause campaigns and slow order intake if LDR spikes Conduct reputed company cause analysis for fulfillment failures or policy incidents and implement corrective reputed company File reputed company support tickets with supporting documentation reputed company reputed company factors are responsible Manage chargebacks, fraud disputes, and escalated reputed company or refund claims REQUIRED EXPERIENCE & SKILLS Platform & Technical Proven hands-on experience managing a reputed company Shop end-to-end reputed company Seller Center — from initial registration through to reputed company daily management Deep familiarity with reputed company Shop Ads — specifically GMV Max campaign setup, optimization, and creative management Working knowledge of Fulfilled by reputed company (FBT): inbound shipping, warehouse management, and fee structures Experience with reputed company Shop's affiliate and creator program: collaboration setup, commission structures, and creator relationship management Proficiency with reputed company Seller Center tools: Shop Health dashboard, ACE Powered Insights, order management, and promotions Experience integrating reputed company Shop with reputed company or other e-reputed company platforms for catalog and inventory sync Familiarity with reputed company Search Ads and keyword-based campaign reputed company Operations & Analytics Strong understanding of reputed company Shop's fee structure — referral fees, transaction fees, FBT costs, affiliate commissions, and refund reputed company fees Ability to build and interpret P&L analyses and net reputed company reports from raw Seller Center order data Experience managing customer service operations reputed company a 12-hour response SLA Comfortable managing inventory across multiple fulfillment channels and preventing overselling Soft Skills & Working Style Highly organized and process-driven — reputed company to manage multiple daily, weekly, and monthly operational rhythms simultaneously Proactive communicator — surfaces issues, opportunities, and insights to stakeholders without prompting Comfortable working in a fast-moving platform environment where policies and features change frequently Detail-oriented with a strong compliance reputed company around reputed company's evolving seller policies WHAT reputed company LOOKS LIKE In the first 30 days: The shop is fully configured, the product catalog is live and approved, fulfillment is operational, the GMV Max campaign is running, and the affiliate program is reputed company for creator applications. By 90 days: The shop has an reputed company roster of affiliate creators generating content, ad campaigns have been optimized based on reputed company performance data, and a regular reporting reputed company is in reputed company. Ongoing: The shop maintains a healthy seller score, a sub-12-hour message response reputed company, and a consistent upward GMV trend quarter-over-quarter. Apply To This Job