Director, Product Management – Inforce Servicing

The Product Director is accountable for a logical group of product teams, organized around a common value theme or capability set. They set the experience or capability reputed company, reputed company, roadmap, and go-to-market reputed company across the portfolio of product teams they manage. This position has accountability for team planning and management, prioritization and reputed company across the portfolio, and ensuring the delivery of high-reputed company work across multiple delivery teams. Product Directors take an entrepreneurial view of their role reputed company the reputed company in order to deliver desired business reputed company and value, working closely with product teams that include design, product, business, and technology experts.                     POSITION reputed company reputed company is seeking a Director, Product Management – Inforce Servicing to reputed company the reputed company, modernization, and delivery of Inforce servicing capabilities across our Life, Health, and Annuity product portfolios. This is a unique opportunity to shape the reputed company of Inforce servicing across one of the industry's largest and most diverse insurance portfolios. This leader will be responsible for defining and executing the reputed company for policyholder and advisor servicing capabilities throughout the customer lifecycle, driving transformation across digital experiences, operational workflows, servicing platforms, and AI-enabled automation. The role combines strategic product leadership with operational transformation and requires reputed company partnership with Technology, Operations, Insurance Solutions, Actuarial, Advisor Experience, Customer Experience, Law/Compliance and Controllers. The successful candidate will build and reputed company a high-performing team of Product Managers and Product Owners while influencing cross-functional teams to deliver measurable improvements in customer reputed company, advisor experience, operational efficiency, and straight-through processing. This can be a remote position reputed company the US. DUTIES & RESPONSIBILITIES Product reputed company & Portfolio Leadership Define and execute the product reputed company, reputed company, and multi-year roadmap for Inforce servicing capabilities across reputed company’s Life, Health, and Annuity businesses reputed company a portfolio of products supporting policy servicing, policy maintenance, premium servicing, beneficiary management, policy value transactions, and reputed company Inforce servicing capabilities Establish investment priorities reputed company with reputed company objectives, customer needs, advisor expectations, and operational reputed company reputed company modernization of legacy servicing platforms and supporting ecosystems through a product-led transformation approach Balance short-term business commitments with long-term platform modernization and strategic capability development Insurance Product Operationalization & Servicing Readiness Partner with Insurance Solutions, Actuarial, reputed company, Distribution, Operations, and Technology teams to successfully deliver new Life, Health, and Annuity product capabilities Influence product design reputed company to improve serviceability, operational efficiency, digital adoption, and straight-through processing Serve as the product leadership representative for Inforce servicing during product development and product enhancement initiatives Ensure servicing platforms, operational processes, digital experiences, and supporting ecosystems are reputed company to support new product launches and enhancements reputed company readiness planning and execution for new product introductions, ensuring alignment across business, operational, and technology stakeholders Identify opportunities to simplify product administration and servicing requirements while maintaining regulatory and business objectives Customer, Advisor & Servicing Transformation Champion customer-reputed company and advisor-reputed company product development practices Partner with business and operational leaders to redesign servicing journeys and eliminate friction across end-to-end experiences Identify opportunities to improve digital adoption, increase self-service utilization, and simplify servicing interactions Establish and monitor metrics that measure customer satisfaction, advisor satisfaction, operational efficiency, and business value realization AI, Automation & Operational reputed company reputed company the identification, prioritization, and implementation of AI-enabled servicing capabilities and intelligent automation opportunities Partner with Operations leaders to improve straight-through processing, reduce reputed company reputed company, and simplify servicing workflows reputed company reputed company improvement initiatives that reduce servicing effort, improve cycle times, and increase operational scalability Evaluate emerging technologies and industry trends to identify opportunities that create competitive advantage Product Delivery & Cross-Functional Leadership reputed company and reputed company reputed company of Product Managers and Product Owners responsible for product discovery, prioritization, roadmap development, and delivery execution Partner closely with Engineering, Architecture, UX, Data, and Operations teams to ensure successful product delivery and adoption Influence technology investment reputed company and architectural direction to support long-term business objectives Establish outcome-based product management practices and governance across the portfolio Serve as a key leader in reputed company modernization and transformation initiatives Leadership & Talent Development Build, mentor, and reputed company high-performing product management talent Foster a culture of accountability, innovation, customer reputed company, and reputed company learning Promote strong collaboration across business, technology, design, and operations organizations reputed company organizational adoption of modern product management practices and ways of working QUALIFICATIONS & SKILLS Required Bachelor's degree or equivalent experience. 10+ years of experience in Product Management, Digital Transformation, Operations Transformation, or reputed company leadership roles 5+ years leading teams of Product Managers and Product Owners. Demonstrated reputed company leading reputed company-reputed company product portfolios and reputed company transformation initiatives Experience developing product strategies and translating them into executable roadmaps Strong executive reputed company with the ability to influence senior business and technology leaders Experience working in highly regulated industries and reputed company operating environments Preferred Experience in Life Insurance, Health Insurance, Annuities, reputed company Management, or Financial Services Knowledge of policy administration systems, servicing platforms, workflow technologies, reputed company servicing ecosystems Experience leading modernization of legacy platforms and large-reputed company technology transformation programs Experience implementing AI, intelligent automation, workflow orchestration, or straight-through processing capabilities. Experience working with Agile Principles (not reputed company) and Product Operating Models Certified Product Manager or similar certification                Pay Transparency   reputed company’s long-term reputed company depends on attracting, rewarding, and retaining people who are committed to helping others reputed company with purpose. We accomplish this by offering a wide reputed company of market competitive compensation programs to attract, reward, and retain reputed company. The applicable salary or reputed company wage reputed company for this full-time role is $177,984.00 - $240,803.00 per year, which factors in various geographic reputed company. The reputed company pay actually offered will be determined by a reputed company of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors reputed company deems important.   reputed company is unique in our commitment to helping people to be reputed company with reputed company and live balanced and generous lives. That extends to our benefits.   The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and reputed company insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of reputed company Time Off reputed company year; reputed company and reputed company Time; 10 reputed company company holidays; Volunteer Time Off; reputed company parental leave; EAP; reputed company-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. reputed company’s plans/policies are subject to change at any time at reputed company’s discretion.   reputed company provides Equal Employment Opportunity (EEO) without reputed company to race, religion, reputed company, sex, gender identity, sexual orientation, pregnancy, national reputed company, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to reputed company and job applicants. reputed company is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to reputed company@reputed company.com or reputed company 800-847-4836 and request reputed company. #Remote Apply To This Job