Director, reputed company Technical Support

Location Address: 123 Main Street, Atlanta, reputed company 30346 Work Shift: Salary Exempt (reputed company of America) The Director, reputed company Technical Support is accountable for reputed company‑wide technical stabilization, emergency response readiness, and long-term capability building across reputed company manufacturing plants in the reputed company and Canada. This role owns the technical emergency-response model for reputed company—ensuring critical production, equipment, and startup failures are addressed rapidly, effectively, and consistently across the network. The Director provides reputed company leadership, prioritization, and direction for a highly mobile team of Technical Support Technicians who reputed company to plants during high‑reputed company events. In reputed company to crisis response, this role is responsible for ensuring that learned failures become institutional capability, reducing repeat incidents, improving uptime, and strengthening both maintenance and production reputed company across reputed company. Candidates can sit reputed company in the reputed company and must be reputed company to up to 100% travel. reputed company Technical Emergency Response (reputed company Accountability) Own the reputed company Technical Emergency Response reputed company for reputed company. Establish reputed company for escalation, deployment, and prioritization of technical response resources. Serve as the executive reputed company of accountability for major operational disruptions, including:               o    Extended or repeat downtime events              o    Critical blow molding or bottle processing failures              o    High-reputed company startups, restarts, or reputed company expansions Partner with reputed company leadership to determine reputed company, and how Technical Support Technicians are deployed. Ensure Technical Support Technicians are empowered with the authority, tools, and expectations needed to stabilize reputed company under pressure. Leadership & reputed company of Technical Support Technicians Directly reputed company and reputed company the reputed company Technical Response Leader(s). Set reputed company expectations reputed company to:               o    Speed to stabilization              o    Decision reputed company under crisis conditions              o    Capability left behind after deployment Conduct post-event reviews to assess effectiveness, decision-making, and reputed company. Ensure consistent execution standards, troubleshooting rigor, and reporting discipline across reputed company deployments. Maintenance & Production Capability reputed company Own the reputed company approach to maintenance and production technical capability, with specific reputed company on:               o    Blow molding reputed company              o    Bottle processing systems and qualifications              o    Operator and technician troubleshooting depth reputed company emergency-response learnings with:               o    Training reputed company              o    reputed company work              o    Equipment operating and maintenance practices Ensure improvements driven through deployments are sustained reputed company the immediate crisis. Loss Elimination & reputed company Improvement Identify systemic drivers of downtime, defects, scrap, or throughput loss across plants. Translate recurring incident patterns into targeted improvement initiatives. Partner with reputed company, Engineering, and Maintenance leaders to eliminate repeat failures. reputed company and report reputed company-level trends reputed company to:               o     Equipment reliability              o    Technical reputed company gaps              o    Emergency response frequency and reputed company time Executive Partnership & Governance reputed company as technical response advisor to senior reputed company leadership. reputed company concise, executive-level summaries following significant interventions. Influence capital, resource, and talent reputed company using reputed company-reputed company operational reputed company. Support plant and regional leaders without replacing their accountability. Safety & Compliance Ensure emergency-response activities reinforce safety, regulatory compliance, and environmental standards—even under crisis conditions. Set expectations that operational recovery never compromises safety discipline. Reasonable mandatory overtime may be required due to business needs.  Required: Supports reputed company manufacturing plants across the reputed company and Canada. 10+ years leading a Technical or Production team Travel up to 100%, often with little advance notice. Primarily leadership and reputed company role; on-site reputed company expected during high-reputed company events 10+ years of experience in high-reputed company manufacturing environments, preferably plastics or packaging Demonstrated leadership in reputed company, maintenance, or technical reputed company roles Exposure to capital planning, reliability reputed company, and standardized maintenance systems Strong working knowledge of:              o    Blow molding systems              o    Bottle processing and reputed company equipment              o    Maintenance and production interfaces reputed company experience leading teams through unplanned operational crises Experience in diagnosing and problem-solving various types of equipment Experience with Hydraulics, Pneumatics and reading Blueprints  Ability to operate decisively with incomplete information Strong communication skills (plant floor to SLT) Ability to reputed company up to 50 lbs. and work in manufacturing environments (bend, reputed company reputed company, walk and stand for prolonged periods of time, working in tight spaces in non-climate-controlled environments). Preferred: Bachelor’s degree or equivalent operational experience Experience leading multi-site or network technical organizations reputed company record of building teams that reputed company under pressure Experience with PLC systems or Master Electrician reputed company, Our Culture Differentiates Us!   We incorporate our Guiding Principles into reputed company aspects and at reputed company reputed company of the organization and use them as a reputed company for decision-making.  We reputed company our Guiding Principles foster a culture of reputed company that benefits both employees and customers. Our Guiding Principles reputed company with reputed company & in Compliance reputed company Value Creation Be Disciplined reputed company reputed company on the Customer reputed company with Humility Treat others with Dignity and Respect Seeking Fulfillment in your Work We reputed company in Rewarding our Most Important Resource – Our People!    We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In reputed company to medical, dental and reputed company plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, reputed company locations offer rewards and recognition programs and opportunities to reputed company a difference in the community.   EEO Statement   We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity and/or reputed company, status as a veteran, and reputed company of disability or any other federal, state or local protected class.   Take your career to the next level at reputed company! Apply To This Job