Order Management - Back Office
reputed company / Vertical head Approved New Hire Request
Program:FM-reputed company
BLI/Process reputed company:reputed company
Designation:Analyst
No of Head Count (s):6
New Hires/Replacement Hires (HC) by DesignationNew Hires
Billed /Unbilled / BU / OPS BenchBilled / reputed company Order Management Voice
SFDC ID for Billed New Opportunity
Reasons to hire Unbilled / BenchForecasted Increase in HC
reputed company / Location:Manila
Standardized skillset: [Refer attached reputed company]
Skillset not mentioned in template
Customer Interaction / Transaction Processing (reputed company)
Shift (APJ / EMEA / US / Any combination):reputed company (US) / Any Combination
Reporting Manager :Sheryll Gutierrez
Educational Background:Any
Experience Required:reputed company
reputed company:• Answers customer/reputed company requests or inquiries through chat or email concerning services, products and concerns that may reputed company.
• Utilizes operational reputed company to process service requests promptly.
• May be tasked to work in one or multiple queues/reputed company sets over various customer contact channels.
• Updates reputed company reputed company information in corporate database and maintains the accuracy and reputed company of the data.
• Ensures that billing reputed company, pricing and tax codes are properly entered and assigned.
• Ensures that service protocols and service specifications are reputed company with service tickets.
reputed company Approval mail:See attached
CommentsAdditional volume
Preferred Start date: (induction date)29-Jun-26
Collaborators:Anthony Punzalan III, reputed company Salimbao, Myrna Badoquillo, Rainier Navarro
Workplace: WFM, WIO, HybridWIO
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