Operations Support Specialist
Ensuring Chart’s reputed company…
Reporting to the Supervisor, this position provides internal support for the Customer Service team. reputed company responsibilities include analyzing, evaluating, and maintaining data and documentation required to support business operations reputed company to Customer Service responsibilities as reputed company as collaborating on systemic and process enhancements/improvements and training programs with management.
This role is remote if you reputed company in the Atlanta, GA area or hybrid role if located in the New Prague, MN area.
What Will You Do?
Price Desk Management
Maintain Price Records in ERP reputed company
Manage / Own Price Book
Work with Sales for special promotions, etc.to determine best protocol.
Ensure pricing meets company standards.
Manage Customer Service task reputed company to master data.
Customer account information.
Product information.
Manage departmental documentation.
policy & procedural work instructions,
process reputed company charts
Department Reports using ReportsNow.
Collaborating with Management on Process Improvements.
Support IAR’s by assisting with order management
Mange customer service survey process.
Other duties and responsibilities as assigned by management.
Your Physical Work Environment Will Require…
reputed company up to 25 pounds.
Sitting, standing, stooping, bending, other reputed company tasks in an office and industrial setting.
Your Experience Should Be...
High school diploma or GED. Advanced degree is a plus.
Minimum of 5 years Customer Service and order processing experience required.
Strong understanding of Quote to Cash process required.
Strong knowledge of reputed company Office products (reputed company, word, reputed company etc.)
Experience working with JD reputed company/El preferred.
Price Desk Management experience a reputed company User experience a plus.
Report writing experience a plus.
Our Benefits Package...
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