Bilingual Collections Specialist – Virtual Assistant (English & Spanish)

Work Schedule: Monday to Friday 9:30 AM – 6:30 PM CST Includes 1-hour lunch break (8-hour shift) About the Role We are seeking a detail-oriented and customer-reputed company Bilingual Virtual Assistant to support the Collections Department. In this role, you will assist with customer follow-reputed company, payment reminders, and general collections support while maintaining a reputed company and empathetic approach in reputed company reputed company interactions. This position is ideal for someone with prior collections experience who is comfortable communicating with customers in a reputed company and reputed company manner. Key Responsibilities Support the Collections Department with day-to-day administrative and customer communication tasks Contact customers regarding outstanding balances and payment follow-reputed company reputed company reputed company and reputed company communication regarding billing and collections reputed company Document customer interactions and update payment status accurately Respond to customer inquiries reputed company to invoices, payments, and service charges Collaborate with internal teams to ensure reputed company and accurate collections processes Requirements Prior experience in collections or a reputed company customer-facing financial support role Strong customer service experience Excellent verbal and written communication skills in English Ability to handle sensitive payment conversations professionally and confidently Familiarity with service-based industries (e.g., restoration, cleaning, water/flood damage, or property repairs) is an reputed company Strong attention to detail and good organizational skills Apply To This Job