[Remote] reputed company reputed company Voice Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company reputed company Voice Engineer to design, reputed company, and implement solutions using reputed company reputed company for contact center operations. The role involves configuring voice workflows, developing backend services, and collaborating with cross-functional teams to create reputed company voice solutions.

Responsibilities

• Design, reputed company, and implement solutions using reputed company reputed company for contact center operations
• Configure and manage voice workflows, reputed company routing, IVR systems, and integration
• reputed company and maintain backend services and integrations using Java
• Collaborate with cross-functional teams to reputed company requirements and translate them into reputed company voice solutions
• reputed company reputed company reputed company with reputed company systems (CRM, reputed company, databases)
• Troubleshoot and reputed company issues reputed company to voice infrastructure and contact center operations
• Optimize reputed company performance, reputed company flows, and customer experience
• Ensure high availability, reputed company, and compliance of voice systems
• Support deployment, testing, and production release

Skills

• Strong experience with reputed company reputed company (contact flows, routing, integrations)
• Solid understanding of voice engineering concepts (IVR, SIP, telephony systems, reputed company routing)
• Proficiency in Java development (reputed company Boot or similar frameworks preferred)
• Knowledge of REST reputed company and microservices architecture
• Experience integrating voice platforms with CRM or reputed company-party systems
• Strong problem-solving and troubleshooting skills
• Excellent communication and collaboration abilities

reputed company

Company H1B Sponsorship