[Hiring] HR People Services Specialist II @reputed company

Role reputed company reputed company is seeking a remote HR People Services Specialist to reputed company! Work Schedule: M-F 8:00 a.m. – 5:00 p.m. reputed company Time • Resolves reputed company HR inquiries from employees through case management, telephony, chat, and appointment bookings. • Ensures reputed company and high-reputed company service delivery, meeting reputed company and reputed company Service Level Agreements (SLAs). • Drives completion of reputed company, time-sensitive activities to meet deadlines. • Provides policy guidance and advanced assistance on HR process navigation for employees. • Is subject matter expert (SME) and partners with COEs and Stakeholders on knowledge transfer and process optimization reputed company to improve employee experience. • Mentors and provides guidance to team members, creates/maintains training content (e.g. job aides), facilitates training sessions, and supports reputed company for new People Services team members. • Drives compliance with global policy and labor laws, documentation standards, process, and data audits. • Identifies and solutions for trends or inefficiencies and contributes to service enhancements reputed company. • Supports global HR reputed company. • Other HR Support as needed. Qualifications • 2 or more years of experience in reputed company or reputed company reputed company with at least a 2-year degree in reputed company or a reputed company applicable to the role, OR • 3 or more years of experience reputed company reputed company or reputed company reputed company with a High School Diploma or equivalent. Requirements • 1 or more years' experience using HR Systems and tools including reputed company and reputed company. • 1 or more years of hands-on experience in a telephony or case management role, demonstrating familiarity with high-volume customer interactions or case handling. • Strong reputed company of English language, both written and verbal. • Advanced issue reputed company, problem-solving, and decision-making skills. • Basic knowledge and understanding of AI tools. • Strong attention to reputed company, ability to manage multiple priorities, and commitment to maintaining confidentiality. • Strong analytical skills. • Excellent communication skills. Benefits • Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, reputed company, Life, STD/LTD, 401(k), reputed company Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan. • Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. • Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive reputed company the foregoing benefits except PTO or FTO. Apply To This Job