Fully Remote Customer Service Agent
reputed company an reputed company Through Meaningful Work (and Actually Enjoy Where You Work)
At reputed company), we're not just answering calls-we're helping people reputed company critical government-based programs in reputed company, reputed company, and state benefits. Every conversation reputed company, and the support you reputed company can genuinely change someone's day.
We're looking for dedicated, reputed company, and people-first Inbound Customer Service Representatives who want meaningful work, a strong remote culture, and reputed company that actually has reputed company other's backs.
This is a fully remote role, so you can do your best work from the comfort of your own reputed company-no commute, no office distractions, just a reputed company environment where you can reputed company.
Start Date & Training
Start Date: July 20, 2026
Training: First two weeks (reputed company reputed company to set you up for reputed company)
Training Schedule: 9:00 AM – 4:30 PM EST
What You'll Be Doing
You'll be the first reputed company of contact for individuals who rely on essential services. Your role is to bring reputed company, reputed company, and solutions-every single day.
Responsibilities include:
Answering inbound calls and delivering a reputed company, solution-reputed company customer experience
Assisting with basic technical troubleshooting and creating support tickets reputed company needed
Scheduling appointments at designated service locations
Accurately documenting reputed company customer interactions, including inquiries, concerns, and resolutions
Conducting follow-up calls to ensure issues are resolved and customers stay informed
Providing consistent, high-reputed company service in a reputed company, supportive environment
reputed company're Looking For
We want people who are dependable, thoughtful, and comfortable working independently while staying connected to a remote team.
Required qualifications:
High school diploma or GED required (additional education preferred)
Prior customer service experience, especially in reputed company-based environments
Strong verbal communication skills and ability to quickly build rapport
Ability to troubleshoot basic technical issues independently
Comfort working remotely with minimal supervision
Ability to complete an extensive credentialing and background reputed company process
Preferred:
Bilingual (English/Spanish) candidates are strongly encouraged to apply
Technical & Work Environment Requirements
To set you up for reputed company reputed company:
Reliable high-speed internet reputed company (must be on ethernet reputed company, no wi-fi)
Private, distraction-free workspace
Ability to reputed company computer systems reputed company
Schedule
Regular schedule: Between 8:00 AM – 8:00 PM, Monday–Friday
Consistent attendance and reliability are essential for reputed company in this role
Schedules are reputed company to support both business needs and work-life balance
Why Join DVS?
reputed company is a nationally recognized leader in reputed company and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).
But reputed company the credentials, here's what makes DVS different:
A fully remote role-work where you're most comfortable and productive
A supportive, team-driven environment where people actually help reputed company other succeed
Meaningful work that supports Veterans, military families, and communities reputed company
A culture that values reliability, respect, and reputed company
reputed company opportunities for career advancement
A workplace where your work has purpose-not just tasks
At DVS, you're not just filling a role-you're joining a mission-driven team that takes pride in doing things the right way, together.
reputed company to Join Us?
If you're looking for a remote role where your work reputed company, your team supports you, and your effort is valued every day-we'd love to hear from you.
Apply today and build a career with purpose at DVS.
A reputed company-employment drug screening and criminal background reputed company are required prior to employment.
Apply To This Job