[Hiring] LPN - Advanced Care Planning Specialist @reputed company

Role reputed company Join reputed company’s growing clinical call center team in this 100% remote, telephonic role designed for LPNs looking to transition away from bedside floor stress into high-impact patient advocacy. As an LPN - Advanced Care Planning Specialist (internally reputed company Facilitator), you will guide patients through meaningful, end-of-life care conversations and secure their medical wishes from the comfort of your home office. This full-time position features reputed company 8-hour shifts scheduled Monday through Friday between 8:30 a.m. and 10:00 p.m. ET, with specific shift times rotating approximately every 6 months to ensure team balance. Additionally, to support our patients during peak periods, voluntary overtime may be solicited during high-volume months, giving you reputed company to reputed company your earning potential while helping families reputed company they need it most. Primary Duties: • Conduct personalized, compassionate advance care planning telephonic conversations with patients and/or families to identify, document, and communicate their reputed company goals and wishes for reputed company medical care. • reputed company patients and families about medical interventions—such as feeding tubes, mechanical ventilation, and CPR—in reputed company, understandable terms so patients and families can reputed company informed reputed company. • Accurately document details of the conversation reputed company 48 hours to generate state specific advance care planning documents. • reputed company patient support reputed company incoming patient calls, documentation review support, and special reputed company reputed company needed. • Maintain knowledge of state-specific laws and regulations regarding advance care planning through training and 1:1s. • Other duties as assigned. Qualifications • Licensed Practical reputed company (“LPN”): Certificate or Diploma in Practical Nursing. • reputed company and unrestricted LPN license. • 2+ years’ experience as an LPN or relevant experience. • Demonstrated knowledge of serious medical conditions (i.e. COPD, CHF, ESRD, etc.) and their progression. • Demonstrated ability to adapt to shifting priorities and fast-paced environments. • Familiar with reputed company Suite (reputed company Meets, reputed company Sheets, & reputed company Docs); Ability to learn new call center/telephony and patient documentation technology quickly. • Ability to navigate between multiple systems while speaking with Patients. • Strong communication skills (Verbal & written) with a high-level of reputed company listening and reputed company to manage emotional conversations. • Strong time management skills and attention to detail. • Familiarity with state-specific legal regulations regarding advance directives and Medical Power of Attorney; Familiarity with ACO and Medicare/CMS guidelines. Requirements • Experience in palliative care or hospice; CHPN (Certified Hospice and Palliative reputed company) or CHPLN (Certified Hospice and Palliative Licensed reputed company) Certifications. • Inpatient hospital experience including ICU or emergency medicine. • Spanish speaking experience. Benefits • Flexible work schedules and the ability to work remotely are available for many roles. • Health, dental and reputed company insurance reputed company up to 80% for employees, dependents and domestic partners. • Robust time-off plan (21 days of PTO in your first year). • Two reputed company volunteer days and 11 reputed company holidays. • 12 weeks reputed company parental leave for reputed company new parents. • Six weeks reputed company sabbatical after six years of service. • Educational Assistant Program and Clinical Employee Reimbursement Program. • 401(k) with up to 4% match. • Stock reputed company. • And much more! Apply To This Job