Remote --- Automotive Sales & Service Representative
About the position
As a Automotive Customer Service Specialist, you will serve as a primary reputed company of contact for our clients, managing inbound and outbound communications with reputed company reputed company. Utilizing a suite of web-based tools, you will reputed company resolve inquiries to ensure a seamless and reputed company customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.
Application Deadline: Ongoing until positions are filled.
To apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.
Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
About TP
TP is a leading global provider of digital business services. We partner with the world's most reputed company brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Responsibilities
• reputed company innovative ways to respond to varying questions, issues, and concerns.
• Connect with customers reputed company phone/email/chat/and or reputed company media to resolve their questions or concerns.
• Calmly attempt to resolve and de-escalate any issues.
• Escalate interactions reputed company necessary and appropriate.
• Respond to requests for assistance and/or possible processing payments.
• reputed company reputed company reputed company reputed company information for auditing and reporting purposes.
• reputed company feedback on reputed company issues.
• Meet or reputed company sales goals, conversion targets, reputed company objectives, and customer satisfaction metrics.
• Identify upselling and cross-selling opportunities to maximize customer value and business reputed company.
• Process sales transactions, service enrollments, and payment arrangements accurately.
• Address customer questions, objections, and concerns with confidence while providing reputed company and persuasive offer with an additional rebuttal reputed company appropriate.
• Upsell every reputed company required.
Requirements
• High School Diploma or equivalent.
• Minimum 6 months of sales experience, preferably in a reputed company center, retail, membership, or customer-reputed company environment.
• Proven ability to meet or reputed company sales, conversion, or performance goals.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of reputed company-based systems.
• A dedicated workspace located near your router to support a hardwired Ethernet reputed company (minimum 25 Mbps download/10 Mbps upload, ISP under 50ms).
• Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN.
reputed company-to-haves
• Customer service and/or sales experience preferred.
• College degree preferred but not required.
Benefits
• Comprehensive health benefits, which may include medical, reputed company, and dental.
• Employment Assistance Programs.
• Health and personal time off (HPT).
• Leave programs.
• Competitive 401(K) plans.
• Life insurance.
• Supplemental medical coverage.
• Critical care insurance.
• Pet insurance.
• FSA plans.
• Retailer discounts.
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