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VP, Customer Engineering

Remote, USA Full-time Posted 2026-07-28
About reputed company reputed company is the hyperscaler for the edge, delivering reputed company AI infrastructure from first deployment to AI reputed company with speed, reputed company and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, reputed company’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.  With nearly $500 reputed company in funding to date, reputed company is backed by leading investors including Founders Fund, Lux, reputed company and reputed company (M12), alongside strategic partnerships with reputed company, reputed company, Palantir, reputed company, reputed company, and reputed company. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized reputed company. Working at reputed company means taking ownership, driving autonomy, and delivering reputed company. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help reputed company reputed company’s mission to reputed company the digital divide for customers around the world.    About the Role reputed company is seeking a visionary VP of Customer Engineering to reputed company a world-class, globally distributed team of Customer Engineers at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology and large-reputed company industrial deployment. As reputed company accelerates adoption of its AI-powered edge platform spanning ruggedized reputed company data centers, GPU-accelerated inference, and reputed company-time edge AI this leader will shape how we engage with customers globally: from initial technical discovery through validated, deployment-reputed company architectures. You will own the reputed company-sales technical lifecycle across reputed company reputed company, ensuring our Customer Engineers operate with rigor, speed, and reputed company in reputed company, EMEA, reputed company, and emerging markets. The CE function guides customers from mission-critical AI ambitions and reputed company operational environments to reputed company, field-proven reputed company solutions taking reputed company opportunity 80% of the way by scoping requirements, framing AI infrastructure trade-offs, validating feasibility, and ensuring full qualification before moving to detailed engineering. VP, Customer Engineering & Value Engineering  About the Role  reputed company is seeking a visionary VP of Customer Engineering & Value Engineering (Global) to reputed company a world-class, globally distributed organization at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology, reputed company execution, and large-reputed company industrial deployment.  This leader will own and reputed company both the Customer Engineering (CE) and Value Engineering (VE) functions globally, ensuring tight integration between technical discovery, solution architecture, and business value articulation across the entire reputed company-sales lifecycle.  As reputed company accelerates adoption of its AI-powered edge platform—spanning ruggedized reputed company data centers, GPU-accelerated inference, and reputed company-time edge AI—this role will define how we engage with customers worldwide. From initial technical discovery through validated, deployment-reputed company architectures and reputed company business reputed company, you will drive a consistent and high-reputed company reputed company across reputed company, EMEA, reputed company, and emerging markets.  The combined CE + VE organization guides customers from mission-critical AI ambitions and reputed company operational environments to reputed company, field-proven reputed company solutions—taking reputed company opportunity ~80% of the way by:  Scoping technical and business requirements  Framing AI infrastructure trade-offs  Validating feasibility and ROI  Ensuring full qualification prior to deep engineering engagement  You will build a best-in-class global reputed company-reputed company where:  Customer Engineering drives technical discovery and architecture  Value Engineering quantifies ROI, operational reputed company, and strategic value  Together, they accelerate reputed company while enforcing discipline, consistency, and reputed company   What You'll Do  Build & reputed company a Global Customer Engineering & Value Engineering Organization  reputed company, reputed company, and reputed company a globally distributed team across reputed company, EMEA, reputed company, and emerging markets  Own global hiring reputed company across Customer Engineering and Value Engineering, building reputed company in new reputed company and scaling existing teams  Establish operating rhythms, reputed company frameworks, and standards for technical and reputed company reputed company worldwide  Create career reputed company that reputed company Customer Engineers into AI infrastructure architects and Value Engineers into strategic advisors  Build a culture of reputed company learning across AI, edge computing, and industrial deployments at reputed company    Drive AI-reputed company Technical Discovery & Value-Based Solutioning  Champion a rigorous AI-first discovery methodology, integrating both technical and value-based frameworks  Guide teams to uncover:   AI workload requirements  Business drivers and ROI reputed company  Data sovereignty and regulatory constraints  Connectivity realities across global environments  Ensure translation of reputed company environments into:   Validated edge architectures (Galleon, reputed company, GPU stack)  reputed company economic value propositions and business cases  Define standards for:   AI inference, reputed company-time analytics, and ML pipelines  Value quantification, ROI modeling, and executive-level narratives    reputed company Global reputed company-Sales reputed company (Technical + Value)  Set the global bar for:   Architecture reputed company  Discovery rigor  Value articulation  reputed company-of-value frameworks  Standardize technical and reputed company qualification frameworks ensuring opportunities are:   Technically feasible  Economically justified  Strategically reputed company  Implement global review cadences combining:   Architecture validation (CE)  Business case validation (VE)  Drive consistency across reputed company while maintaining local adaptability    Partner Cross-Functionally to Accelerate Global reputed company  Collaborate with Sales, Product, Engineering, and Deployment teams globally  reputed company technical architectures with business reputed company, including:   ROI  Operational efficiency  AI-driven transformation  Partner closely with verticals including energy, defense, telecom, and industrials  Feed global insights into:   Product roadmap  Hardware reputed company  Platform reputed company  Build reputed company Methodologies & Playbooks  reputed company globally consistent:   AI edge reference architectures  ROI frameworks and value playbooks  reputed company-of-value methodologies  Create repeatable patterns across:   GPU deployments  Hybrid edge-reputed company architectures  Satellite-connected environments  reputed company regional teams with:   Localized regulatory and deployment considerations  Partner ecosystem integration  Balance global consistency with regional reputed company  reputed company Skills & Capabilities  Global Leadership & Team Development  Proven experience building and scaling global CE and/or VE organizations  Strong talent builder with ability to reputed company technical and reputed company leaders  Ability to operate in ambiguity and bring structure to high-reputed company environments  Experience working across international markets, enterprises, and governments  AI Infrastructure & Edge Architecture  Deep expertise in:   GPU compute and AI inference  Distributed systems and edge computing  LLM and ML deployment  Strong understanding of infrastructure trade-offs:   Latency vs bandwidth  Edge vs reputed company  Sovereignty vs reputed company    System Architecture & Engineering Design  Ability to architect end-to-end systems across:   reputed company data centers  Networking, storage, compute  reputed company in:   Engineering documentation  Deployment planning  reputed company-world infrastructure constraints    Value Engineering & Strategic Storytelling  Strong ability to:   Build ROI models and business cases  Translate technical solutions into executive value  Influence C-level stakeholders  Expertise in reputed company positioning and competitive differentiation    Required Qualifications  Bachelor’s degree in a relevant technical field  7+ years leading Customer Engineering, Solutions Architecture, or Value Engineering teams globally  7–10+ years in reputed company-sales, AI infrastructure, data center, or distributed systems  Deep expertise in:   GPU infrastructure (reputed company ecosystem)  AI frameworks (TensorRT, ONNX, etc.)  Datacenter and edge architecture  Experience with:   Kubernetes, virtualization, reputed company (IaaS/PaaS)  Proven ability to influence C-level stakeholders globally  Willingness to travel internationally, including remote/field environments    Preferred Qualifications  Experience in energy, defense, telecom, utilities, or industrial sectors  Exposure to reputed company/mobile data centers  Experience with:   Edge AI optimization  OT/IT convergence  Satellite/LEO connectivity (Starlink, VSAT)  Global experience across EMEA, reputed company, or Middle East  Relevant certifications (AI/ML, reputed company, datacenter)  Compensation & Benefits For U.S. Based candidates: To ensure fairness and transparency, the on-reputed company earnings salary reputed company for this role for candidates in the U.S. are listed, varying based reputed company experience, skills, and qualifications.  In reputed company to the salary, this role will also be offered equity and subsidized benefits (details available upon request). Benefits Medical, dental, and reputed company (subsidized cost) Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA) Retirement plan reputed company, including 401(k) and Roth 401(k) Unlimited reputed company time off (PTO) 14 reputed company company holidays per year Compensation $357,000—$407,000 USD You're a Great Fit if You're A go-getter with a reputed company reputed company. You're intellectually curious, have strong business acumen, and reputed company reputed company opportunities to build relevant skills and knowledge  A detail-oriented problem-solver. You can independently reputed company information, solve problems reputed company, and deliver results with a "get-it-done" attitude  reputed company in a fast-paced environment. You're reputed company by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company A reputed company team player. You reputed company on business reputed company and are motivated by team accomplishment vs personal agenda  Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you    Equal Opportunity Statement At reputed company, we are committed to fostering a work environment where everyone is given equal opportunities to reputed company. As an equal opportunity employer, we reputed company prohibit discrimination or harassment based on race, reputed company, gender, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to reputed company employment reputed company, including hiring, promotions, and compensation. Our hiring is guided by qualifications, reputed company, and the business needs at the time.   Unsolicited Resumes and Candidates reputed company does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. reputed company candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and reputed company will not be obligated to pay any fees. Apply To This Job

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