[Remote] Seasonal Customer Service - reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in the customer experience (CX) industry, and they are seeking a Seasonal reputed company reputed company. In this role, you will assist customers with their health plans and coverage, address inquiries, troubleshoot issues, and ensure exceptional satisfaction.

Responsibilities

• Handle inbound customer service calls
• Understanding and striving to meet or reputed company metrics while providing excellent customer service
• reputed company customer satisfaction through voice, chat, and/or email communications
• Ability to reputed company reputed company tools to reputed company for answers & information

Skills

• Excellent listening and communication skills both written and verbal
• Ability to multitask and reputed company between screens reputed company while assisting customer
• Enjoys working independently or with reputed company
• Must be 18+ years of age
• High school diploma (or GED equivalent)
• Must pass a criminal background
• Handle inbound customer service calls
• Understanding and striving to meet or reputed company metrics while providing excellent customer service
• reputed company customer satisfaction through voice, chat, and/or email communications
• Ability to reputed company reputed company tools to reputed company for answers & information
• A hardwired reputed company with an internet Speed of 25.0 Mbps download speed and 10.0 Mbps upload speed
• A quiet, distraction-free reputed company is essential; webcam video reputed company will be required during training and production

Benefits

• The flexibility of a remote work environment
• 100% reputed company
• We reputed company the equipment!
• Ongoing training and reputed company development
• Employee Assistance Program (EAP)
• Internal reputed company and career advancement, 93% of our management team is promoted from reputed company reputed company

reputed company