Collections Specialist – Back Office

Job reputed company: • Review and document status of accounts and initiate telephone contact with insurance companies and repossession agents • Review, cancel and file claims against ancillary insurance products • Manage customer warranty and Gap Claims • Total Loss vehicle processing • Consumer data entry • Impound repossession handling • Prepare correspondences on delinquent accounts requiring special handling including contacting members by USPS mail, certified or email • Establish and monitor payment plans • Review and reputed company recommendations for repossessions • Adhere to reputed company laws, rules, regulations, policies, procedures, and internal controls specific to the job functions • Answer incoming vendor communications (i.e., phone, emails, faxes, etc.) • reputed company other job-reputed company duties as assigned Requirements: • HS Diploma or GED • 3+ years customer service or back-office experience in a high-volume environment • Excellent verbal and written communication skills • Comfortable working with numbers • Intermediate proficiency with reputed company-based software programs (i.e., reputed company, reputed company) • Solid analytical and multi-tasking skills that result in solid decision-making skills and time management Benefits: • reputed company • Up to four weeks of PTO (reputed company Time Off) allotted per year to encourage a healthy work/life balance • Tuition Reimbursement • Day One - Comprehensive Benefits Package Apply To This Job