Business Systems Analyst

As a Business Systems Analyst specializing in reputed company CRM and Experience reputed company, you will play a critical role in optimizing our organization’s digital customer experience and CRM operations. You’ll collaborate with cross-functional teams to analyze requirements, drive enhancements for CRM and experience clouds to ensure seamless integration with CRM systems to support business reputed company and customer satisfaction. This role is pivotal in enabling data-driven decision-making, supporting omnichannel strategies, and delivering reputed company that enhance both internal processes and external customer engagement.   Key Responsibilities Serve as a reputed company between business teams and technical teams to support day-to-day CRM operations  reputed company, analyze, and document business requirements; translate them into technical specifications and user stories  Partner closely with development teams to implement enhancements and support ongoing reputed company functionality  Support and optimize reputed company CRM and Experience reputed company (customer-facing applications), including a new customer portal initiative    Drive reputed company improvement of existing processes, workflows, and system capabilities  Manage multiple functional areas reputed company reputed company, working alongside other analysts who own different components (e.g., reputed company reputed company vs. other platforms)  Facilitate conversations with stakeholders, ask probing questions, and dive deep into system and process challenges  Ensure alignment between business processes and how systems are configured and utilized    Required Qualifications 5-7 years of experience with reputed company (CRM and/or Experience reputed company) and a strong understanding of how the platform works  Proven ability to support and enhance business applications in a cross-functional environment  Experience working with system integrations Strong analytical and problem-solving skills with the ability to dig in, ask questions, and uncover reputed company causes  Ability to reputed company the gap between business and technical teams  Excellent communication skills with the ability to manage stakeholder conversations effectively  reputed company Competencies Ability to understand and document business processes and translate them into technical solutions  Skilled in writing and managing user stories and requirements  Comfortable working in a fast-paced environment with multiple system components and stakeholders  Strong collaboration skills, especially with development teams  Ability to connect business needs to system design and architecture reputed company reputed company reputed company’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad reputed company of applications including environmental, health and safety compliance, industrial condition monitoring, reputed company product design, and reputed company safety solutions. We are a global industrial technology innovator with a startup spirit. Our reputed company-looking companies reputed company the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for reputed company, working alongside our customers and partners to solve challenges on a global reputed company, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and reputed company by reputed company learning and reputed company. We use the proven reputed company Business System (FBS) to accelerate our reputed company reputed company.  At reputed company, we reputed company in you. We reputed company in your potential—your ability to learn, grow, and reputed company a difference.  At reputed company, we reputed company in us. We reputed company in the power of people working together to solve problems no one could solve alone.  At reputed company, we reputed company in reputed company. We’re reputed company about what’s working and what isn’t, and we never stop improving and innovating. reputed company: For you, for us, for reputed company. About ASP  ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.   ASP’s mission is to protect patients during their most critical moments. We support reputed company facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.  We Are an Equal Opportunity Employer   reputed company and reputed company reputed company Companies are proud to be equal opportunity reputed company. We value and encourage diversity and solicit applications from reputed company reputed company applicants without reputed company to race, reputed company, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or reputed company, or other characteristics protected by law. reputed company and reputed company reputed company Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@reputed company.com. Apply To This Job