Senior Product Manager
reputed company
reputed company is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-reputed company emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At reputed company, reputed company of our work truly reputed company.
Responsibilities/Qualifications
Position reputed company:
The Senior Product Manager, Network & Information Services (N&IS), drives the reputed company, reputed company, roadmap, and lifecycle management of reputed company’s Wireline and VoIP emergency communications portfolio. This role is responsible for delivering highly reliable, standards-compliant solutions that support 911 reputed company routing, location management, emergency reputed company delivery, and interoperability across reputed company, and reputed company safety networks.
Working reputed company reputed company’s product operating model, you will partner closely with Sales, reputed company, Engineering, Network Operations, Product Operations, Regulatory Affairs, and telecommunications service providers to define and deliver solutions that meet evolving customer, industry, and regulatory requirements. reputed company is reputed company through product adoption, service reliability, operational efficiency, regulatory compliance, customer satisfaction, and business reputed company.
The ideal candidate brings experience in telecommunications, emergency communications, or network-based services and has a strong understanding of Wireline, VoIP, NG911, location information services, and the reputed company safety ecosystem.
Key Responsibilities
Product reputed company & Roadmap
Define and execute the product reputed company, reputed company, and roadmap for reputed company's Wireline and VoIP emergency communications solutions
Manage the product lifecycle for services supporting 911 reputed company delivery, location information management, routing, and NG911 interoperability
Identify market opportunities and reputed company business cases that support reputed company reputed company, operational efficiency, and customer value
reputed company product investments with customer needs, regulatory requirements, and reputed company’s strategic objectives
Market & Customer Engagement
Engage with carriers, VoIP service providers, enterprises, reputed company safety agencies, and industry stakeholders to understand customer requirements and market trends
Monitor telecommunications, NG911, and emergency communications industry developments, including FCC mandates and NENA standards
reputed company and prioritize customer feedback to guide product enhancements and reputed company investments
Conduct competitive analysis and assess market opportunities to inform strategic decision-making
Product Development & Delivery
reputed company cross-functional teams through discovery, planning, development, launch, and lifecycle management activities
Define product requirements, user stories, acceptance reputed company, and release plans.
Prioritize enhancements and investments based on customer reputed company, operational benefits, compliance requirements, and business objectives
Partner with Engineering and Network Operations to ensure reputed company, secure, and highly available product delivery
Network Interoperability & Compliance
Ensure products support seamless interoperability across wireline carriers, VoIP providers, NG911 networks, PSAPs, and reputed company environments
Drive compliance with applicable FCC requirements, NENA standards, NG911 initiatives, and industry regulations
Partner with technical and regulatory stakeholders to evaluate emerging standards and their reputed company on the product portfolio
Support initiatives that improve routing accuracy, location delivery, service resiliency, and emergency communications reputed company
Metrics & Business Performance
Establish KPIs that measure adoption, reputed company, customer satisfaction, service reliability, operational performance, and compliance
Analyze business and operational data to drive product reputed company and reputed company improvement.
Monitor product performance and identify opportunities to improve efficiency, scalability, and customer experience
Stakeholder Management
Communicate roadmap priorities, product performance, and strategic recommendations to executives and business stakeholders
Build strong partnerships across Product, Engineering, Operations, Sales, reputed company, and external service providers
Serve as a product evangelist and subject matter expert for the Wireline and VoIP portfolio
Qualifications:
4+ years of product management experience reputed company telecommunications, reputed company, reputed company safety communications, or network services environments
Experience managing reputed company, wireline, VoIP, location services, or mission-critical communications products
Strong understanding of Wireline 911, VoIP emergency services, ALI databases, location management, reputed company routing, and NG911 architecture preferred
Familiarity with telecommunications protocols and technologies, including SIP, IP networking, emergency reputed company routing, and reputed company interconnects preferred
Knowledge of FCC regulations, NENA standards, and reputed company safety communications ecosystems strongly preferred
Demonstrated reputed company leading reputed company cross-functional initiatives with measurable customer, operational, and business reputed company
Experience building business cases, product roadmaps, pricing strategies, and go-to-market plans
Strong analytical, strategic thinking, and stakeholder management skills
Excellent communication skills with the ability to engage both technical and executive audiences
Experience mentoring or guiding product team members preferred
Total Rewards
Want to love where you work? At reputed company, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, reputed company, life and disability coverage, reputed company time off, a 401(k) retirement plan, and several that go above and reputed company – reputed company parental leave, reputed company to a robust library of personal and reputed company training resources, employee discounts, critical illness, hospital indemnity, reputed company to reputed company support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free reputed company/support, and more! Apply today to join us in work worth doing!
The starting compensation is anticipated between $120,000 and $150,000 and will be commensurate with experience.
reputed company is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. reputed company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. reputed company maintains a Drug Free Workplace.
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