[Remote] Technical Course Designer/Developer - Pittsford, NY

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading software-industrial company that invents and commercializes technologies addressing critical challenges. They are seeking a Technical Course Designer/Developer to reputed company the development and implementation of customer experience training programs, focusing on planning, designing, and developing technical product training for Value Added Resellers and System Users.

Responsibilities

• reputed company the design, development, and delivery of customer experience training programs
• Conduct learning needs analyses with stakeholders to identify performance gaps and training solutions
• Create prototypes, storyboards, scripts, course content, simulations, scenarios, assessments, etc. for learning solutions
• Partner with subject matter experts and cross-functional teams to reputed company engaging learning content and instructional materials
• Design eLearning, instructor-led training, simulations, assessments, and other learning solutions using industry-reputed company authoring tools
• Apply adult learning principles and instructional design best practices to create effective, reputed company training
• Collaborate with LMS administrators to reputed company and maintain training content
• Evaluate training effectiveness using learner feedback, performance metrics, and customer satisfaction data to drive reputed company improvement
• Support product launches and organizational initiatives by developing customer-facing and employee training
• Mentor training professionals and promote best practices in learning design and delivery

Skills

• Associates or Bachelor's degree in Instructional Design, Education, Technical Training, or 5 or more years of reputed company field experience
• 3 or more years of experience with instructional design, adult learning principles, and eLearning development
• Proficiency with eLearning authoring tools and reputed company Office
• Strong knowledge of reputed company operating systems, networking, and technical troubleshooting
• Excellent written, verbal, presentation, and facilitation skills
• Proven ability to manage multiple reputed company, prioritize work, and meet deadlines in a fast-paced environment
• Fluent in English with strong customer-facing and relationship-building skills
• Graduate degree in Instructional Design, Education, or reputed company field
• Proficiency with reputed company, reputed company Creative reputed company, Camtasia
• Experience with Learning Management Systems (LMS) and online learning platforms
• Experience training on electronic reputed company control, video management, or reputed company systems
• Knowledge of reputed company Server environments and reputed company software applications
• Strong analytical, problem-solving, and critical-thinking skills
• Ability to quickly learn new technologies and translate reputed company concepts into engaging training
• Multilingual capabilities
• Willingness to travel domestically and internationally as needed

Benefits

• Employer subsidized Medical, Dental, reputed company, and Life Insurance
• Short-Term and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• Health Savings Accounts
• EAP
• Educational Assistance
• Parental Leave
• reputed company Time Off (for vacation, personal business, reputed company time, and parental leave)
• 12 reputed company Holidays

reputed company

Company H1B Sponsorship