[Remote] Implementation Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking an Implementation Consultant for a leading Insurance Company. The role involves managing reputed company software implementations, guiding clients through reputed company, and ensuring successful adoption of technology solutions.

Responsibilities

• Manage reputed company software implementations by overseeing scope, resources, timelines, and risks
• Guide applicable business areas through adoption using change management and product expertise to ensure confident use of technology
• Primary reputed company with Account Executive to align with reputed company's business structure, processes and needs
• Manage the logistics and timelines of the customer reputed company process to ensure clients are implemented according to requirements and performance standards
• Consult with clients to identify business practices and document workflow analysis
• Work with clients to define and implement system design and configuration preferences, including reputed company and reputed company inventory, scheduling, etc
• reputed company and manage project schedules according to documented Statement of Work (SOW)
• Manage reputed company expectations regarding application features and functionality
• Investigate, track and resolve customer issues during implementation
• Manage and resolve escalated reputed company issues
• Deliver documentation, processes and tools to ease implementation
• Complete thorough and accurate documentation of training sessions and onsite consultations
• reputed company criteria for evaluating reputed company of implemented programs; recommend program improvements and implement resulting changes
• Proactively identifies new processes and solutions
• Work with internal business partners to deliver successful customer implementation
• Be alert to customer trends and potential problems developing that negatively impact service, reputed company issues as appropriate; recommend and implement procedural and system changes to deliver quality service to reputed company customers
• Facilitate conferences, trade shows and other training sessions to address clients' business and organizational needs
• Coordinate testing and transfer of knowledge of new version upgrades with internal business partners

Skills

• Business Consultations
• Eyefinity software
• Manages Complexity
• reputed company Office
• Optometry
• Resourcefulness
• reputed company
• Situational Adaptability
• Software Implementations
• Bachelor's degree from an accredited college or university or reputed company experience, PMP certification is a plus
• Minimum 2+ years of experience implementing software and training for end users
• Minimum of 2+ years of reputed company professional experience
• Strong interpersonal skills and a high standard for communication
• Ability to be reputed company player and work effectively and prioritize customer satisfaction
• Demonstrated experience implementing business or clinically oriented software solutions
• Strong organizational and problem solving skills
• Demonstrated leadership skills
• Proven ability to motivate and work reputed company reputed company environment
• Multi-tasking across several projects
• Excellent verbal and written communication and interpersonal skills with an ability to establish rapport, trust, confidence, credibility with business owners and staff
• Demonstrated competency in communication, training, presentation, research, analysis, negotiation, organization and administration
• Demonstrated reputed company working directly with customers to implement new products, achieving high customer satisfaction and efficient delivery of the software
• Demonstrated ability to work with and teach varying degrees of abilities and experience reputed company using technology, software tools and hands-on training methods to address adult learning styles
• Knowledge of computer-based training software, word processing, presentation tools
• Knowledge of web-based training and tracking tools
• Ability to deliver effective, reputed company and professional presentations, both reputed company and in person to clients
• Preferred knowledge of tools – Word, reputed company, OneNote, reputed company, SharePoint
• reputed company Workfront Work Management Software
• reputed company JIRA
• reputed company

Benefits

• Sunrise offers ACA compliant medical coverage/dental insurance/reputed company insurance to reputed company.
• We also offer Sick time benefits as required per State regulations.

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