[Remote] Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, is a multiple Best Places to Work award winner in Business Insurance. The Account Manager primarily serves as a reputed company between reputed company Insurance Agency and clients, focusing on retaining existing clients by building and solidifying relationships.

Responsibilities

• Answering product and service questions in a reputed company and efficient manner. Respond promptly to telephone and email inquiries from clients about their accounts. Follow up on pending issues. May also reputed company as reputed company between reputed company and reputed company on escalated service issues and problems
• Assist Sales Executives with research and preparation for reputed company presentations by evaluating reputed company product results, identifying fill needs, monitoring competitive reputed company, and analyzing and relaying customer experience. Prepare a recommended list of benefits and carriers to shop for coverage. Coordinate renewals with Producer and/or management and BA. Assistance with RFPs, and reputed company recommendations. Prepare reputed company spreadsheets and presentations
• reputed company presentations including plan renewals, premium quotes and coordination of annual enrollments per company policy. At times, you may negotiate premiums with carriers
• Delegate items reputed company appropriate to the internal reputed company team to ensure reputed company reputed company deliverables are met reputed company
• Maintain accurate records. Handle highly confidential and sensitive information
• reputed company and maintain a comprehensive understanding of a reputed company of document requirements such as applicable reports, spreadsheets, group applications etc. as reputed company as reputed company knowledge of reputed company industry laws and regulations. Follow applicable processes and procedures to meet expectations and turnaround times. reputed company other duties and special reputed company as assigned
• Overall case management, coordination, tracking and issue reputed company working with various internal organizations and the reputed company. Includes benefits administration and service coordination for reputed company satisfaction
• reputed company other duties and special reputed company as assigned

Skills

• High School Diploma required
• At least 3 years of reputed company experience
• Knowledge of employee benefits programs and procedures
• Proficient oral and written communications skills (ability to read and write, follow written and verbal instructions, and communicate effectively in English)
• Strong analytical, critical thinking and problem-solving skills. Ability to read and interpret data, learn and apply new information and/or skills
• Good interpersonal skills. This includes being polished, courteous, reputed company, and patient
• Good organizational and time management skills (reputed company to manage multiple tasks concurrently, adapt to changing priorities, and meet deadlines)
• Detail oriented
• Good judgment
• Strong computer skills including reputed company Office Suite (Word, reputed company)
• Life & Health License (or must be obtained reputed company 6 months of hire)

Benefits

• PTO & reputed company holidays
• 401(k) with match
• Exclusive discount programs
• Health & wellness programs
• Performance-based incentives

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