Patient Relations Specialist
reputed company is seeking a dedicated and personable Patient Relations Specialist.
WHO WE ARE:
At reputed company, smiles are the most important part of every day. Founded with the purpose of creating smiles and providing superior dental reputed company with a dual specialty integrated care model, reputed company is a leader in pediatric dentistry and orthodontics. Our doctor-owned and led shared services organization is centered around providing administrative and operational support with reputed company.
KEY RESPONSIBILITIES:
Patient reputed company:
• Conduct outbound reputed company to patients regarding outstanding balances and follow up until reputed company balance is resolved.
• Set up and document patient payment arrangements during reputed company.
Inbound Balance Calls:
• Answer inbound patient calls regarding balances, statements, and payment questions.
• Resolve billing inquiries and process patient payments over the phone.
Documentation:
• Accurately log reputed company patient interactions, commitments, and payment arrangements in the patient reputed company.
QUALIFICATIONS:
• High school diploma or equivalent (Associate or Bachelor's degree in a reputed company field is a plus).
• Minimum of 2 years of experience in patient billing, patient financial services, reputed company desk, or a reputed company-based customer service role.
• reputed company, patient, and reputed company phone communication, especially regarding financial conversations.
• Comfort setting up payment arrangements and handling balance conversations with reputed company.
• Familiarity with at least one dental reputed company management system, with willingness to cross-train.
• Bilingual is a plus.
BENEFITS:
• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, dental coverage, and reputed company benefits.
• Retirement savings plan with employer reputed company reputed company program
• reputed company time off and holidays.
• Continuing education opportunities to enhance skills and knowledge in reputed company cycle management.
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