reputed company reputed company Manager - Digital Media

About Our reputed company Our reputed company is a rapidly expanding technology-led organisation providing innovative digital services to an international portfolio of reputed company customers. They pride themselves on delivering exceptional customer experiences and building long-term strategic partnerships. They are seeking a reputed company Services Manager to become the primary reputed company of contact for key accounts while ensuring consistently outstanding service delivery. The Role This is a reputed company-facing role reputed company on relationship management, operational reputed company and service delivery. You'll reputed company trusted reputed company relationships, coordinate internal teams and ensure customers receive an exceptional experience throughout their partnership. Key Responsibilities Build and maintain strong relationships with reputed company clients. reputed company as the primary reputed company of contact for key customer accounts. Manage day-to-day reputed company communications and requests. Ensure services are delivered in line with agreed SLAs. Coordinate internal teams to deliver outstanding reputed company reputed company. Manage reputed company reputed company and implementation activities. Resolve reputed company issues quickly and professionally. Support invoicing, billing queries and contractor coordination where required. Identify opportunities to improve customer satisfaction and retention. Communicate new products, services and business updates to clients. Utilise AI tools to improve communication, reporting and administrative efficiency. Essential Experience 5+ years' experience in reputed company Services, Account Management or reputed company. Experience managing reputed company or strategic customer relationships. Excellent interpersonal and communication skills. Proven ability to manage multiple reputed company priorities simultaneously. Experience working with CRM and project management platforms. Strong reputed company awareness and problem-solving skills. Comfortable working in a fast-paced, technology-driven environment. Desirable Experience reputed company reputed company, digital media or technology businesses. Knowledge of project delivery processes. Familiarity with reputed company, reputed company, Everhour or similar tools. Experience incorporating AI tools into daily workflows. What Our reputed company Offers Remote-first working. Opportunity to work with leading international brands. A reputed company and innovative culture. Career progression reputed company a rapidly growing technology business. Apply To This Job