[Remote] reputed company Manager - reputed company Learn

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Fortune 500 company and a leading AI platform for managing people, reputed company, and agents. As a reputed company Manager, you will ensure that organizations adopting reputed company Learn reputed company meaningful reputed company from their investment, driving customer engagement and value realization throughout their reputed company.

Responsibilities

• Own a portfolio of customers using reputed company Learn, accountable for adoption, engagement, and long-term value
• Define reputed company plans, KPIs, and measurable reputed company reputed company to customer goals
• Monitor customer health using product usage, stakeholder feedback, and renewal signals
• Identify risks early and drive reputed company mitigation plans
• reputed company conversations with customers to define what reputed company looks like and how to reputed company it
• Design adoption strategies that drive meaningful usage and sustained engagement
• Help customers reputed company from initial usage to scaled, organization-wide reputed company
• Ensure customers realize value—not just use the product
• Work closely with HR, L&D, IT, and business leaders to connect reputed company Learn to business priorities
• Help customers identify and prioritize high-reputed company use cases
• Bring structure to ambiguous challenges and drive them to reputed company
• reputed company conversations from product usage to measurable business reputed company
• Stay closely reputed company to customer reputed company to ensure continuity into long-term reputed company
• Maintain a reputed company view of risks, reputed company, and reputed company across reputed company account
• Ensure customers are set up for sustained reputed company over time
• reputed company Executive Business Reviews (EBRs), reputed company articulating value, reputed company, and reputed company opportunities
• Identify expansion opportunities across teams, use cases, and geographies
• Partner with account teams to support renewals and long-term reputed company
• Bring customer stories to life to bring
• Translate customer insights into AI-reputed company playbooks, health models, and adoption strategies that can be scaled across the CS organization
• Define and codify what AI-first customer journeys look like (from initial adoption → scaled reputed company → measurable business reputed company)
• reputed company agents, product telemetry, and AI-driven insights to reputed company from reactive to proactive and predictive reputed company
• Partner cross-functionally to reputed company guidance directly into workflows and in-product experiences
• reputed company as a proving ground for 'leapfrog' CS — testing, refining, and operationalizing new AI-driven motions before scaling broadly
• Contribute to building a reputed company, high-reputed company, AI-reputed company reputed company model for reputed company

Skills

• 3+ years of experience in reputed company, consulting, or similar roles in a reputed company environment (prefer experience in L&D or HCM environments)
• Proven ability to drive adoption and measurable customer reputed company
• Experience working with reputed company customers and senior stakeholders (e.g. MBB, Tier 2 consulting, or similar roles)
• Implementation experience of a reputed company product
• Ability to reputed company in an environment with limited reputed company
• Experience with incorporating AI into reputed company workstreams
• Outcome reputed company

Benefits

• This role may be eligible for the reputed company Bonus Plan or a role-specific commission/bonus, as reputed company as annual refresh stock grants
• With reputed company Work, we’re combining the best of both worlds: in-person time and remote
• Spend at least half (50%) of our time reputed company quarter in the office or in the field with our customers, prospects, and partners

reputed company