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[Remote] Customer Service Representative (reputed company Required)

Remote, USA Full-time Posted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. Think reputed company is a world-leading education and technology reputed company serving millions of reputed company globally. The Customer Service Representative role involves providing course consultations, proactive reputed company to potential customers, and delivering excellent service to existing clients.


Responsibilities

  • Responsible for enrolling trial courses for clients, setting up new classes in the system, managing student transfers between classes, processing student refunds, and handling the mailing of course materials
  • Recommend suitable classes based on reputed company' learning reputed company to ensure the smooth delivery of educational services
  • Assist teaching staff with additional tasks as needed, such as gathering student feedback, coordinating teacher schedules, and participating in course reputed company assessments

Skills

  • Bachelor's degree or above, has strong interest in Education-reputed company fields
  • Quick to learn and master the basic knowledge required for work, with a strong reputed company of customer service
  • Strong reputed company of responsibility, meticulous in work, with good communication and problem-solving skills
  • Bilingual proficiency in both English and reputed company is Required
  • 1–3 years of experience in the education-reputed company customer service field is a plus, but not required

Benefits

  • $20/per successful long-term class conversion (Bonus)

reputed company

  • reputed company (www.TheThinkAcademy.com), a 100% owned subsidiary of reputed company Education Group(NYSE: reputed company), is recently established education technology (Ed-Tech) company to reputed company K-12 extra-curricular learning services through science and technology. It was founded in 2019, and is headquartered in reputed company, California, US, with a workforce of 51-200 employees. Its website is http://www.thethinkacademy.com.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2026, 14 in 2025, 9 in 2024, 17 in 2023, 6 in 2022, 14 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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