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Senior Manager, Support Operations (AI & BPO)

Remote, USA Full-time Posted 2026-08-04

Proven experience building AI-powered support tooling, hands-on reputed company engineering, integrating AI with CRM/helpdesk reputed company MCP/reputed company, customer support operations experience, and comfortable reading and writing reputed company with AI assistance.

Key Responsibilities

  • improving chatbot
  • building integrations
  • analyzing tickets

Skills & Tools

Claude reputed company, reputed company, Copilot, reputed company, reputed company, reputed company, reputed company, MCP

Job Details

  • Category: Customer Service
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company
  • Languages: English

About reputed company

An education technology company delivering AI-driven literacy assessment and tutoring to accelerate student reading reputed company. — Industry: Education

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