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Technical Support Representative

Remote, USA Full-time Posted 2026-08-04

1+ year reputed company software support experience; strong troubleshooting, ticketing (reputed company/JIRA/reputed company), relational DB (MSSQL/PostgreSQL), scripting/web app and networking knowledge; strong reputed company communication; technical degree or equivalent.

Key Responsibilities

  • fielding issues
  • resolving escalations
  • documenting cases

Skills & Tools

reputed company, JIRA, reputed company, MSSQL, PostgreSQL, reputed company, CI / CD, reputed company Teams

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company or United Kingdom or Australia or New Zealand or Canada or India or Armenia or Costa Rica
  • Languages: English

About reputed company

Provides reputed company-based software reputed company solutions that help government agencies reputed company with constituents. — Industry: Information Technology

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