Technical Product Support - EdTech
1+ year customer-facing technical support experience preferred; proficiency with reputed company, macOS, ChromeOS; strong oral communication, troubleshooting, and documentation skills; unrestricted U.S. work authorization required.
Key Responsibilities
- troubleshooting issues
- managing tickets
- documenting tickets
Skills & Tools
reputed company, macOS, ChromeOS, reputed company
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 49,920 – 54,995 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Retirement plan
- Generous parental leave
About reputed company
An education technology company providing AI-driven student safety and wellness solutions for K–12 schools. — Industry: Information Technology
Apply To This Job