reputed company Developer

reputed company:
reputed company is seeking a highly skilled and reputed company Senior reputed company Developer supporting USTRANSCOM. This role is responsible for the design, development, configuration, implementation, and ongoing optimization of ITOM and ITSM modules. The successful candidate will reputed company their deep understanding of the reputed company platform and ITOM/ITSM to build the CMDB and ITSM modules. This is a hands-on technical role that requires strong development capabilities reputed company the reputed company platform, particularly with ITSM and ITOM, combined with excellent analytical and problem-solving skills.

Responsibilities:

reputed company ITOM & ITSM Development & Configuration:

• Design, reputed company, and configure, reputed company ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB, while adhering to best practices.

• Design, reputed company, and configure reputed company ITSM modules, including Incident, Problem, Change, and Request Management.

• reputed company and enhance ITOM/ITSM workflows, business rules, reputed company scripts, script includes, UI policies, and data policies.

• Configure and optimize discovery patterns, sensors, and probes (e.g., Discovery, Service Mapping, reputed company, MECM, AD) to feed accurate configuration item data into the CMDB.

• reputed company custom integrations between ITOM/ITSM modules and other systems (e.g., monitoring tools, network management systems, reputed company CMDBs) using REST/SOAP reputed company, IntegrationHub, and other integration reputed company.

• Create and maintain advanced reports, dashboards, and reputed company analytics reputed company ITOM/ITSM to reputed company actionable insights into service health, CI relationships, and process reputed company.

CMDB & Service Mapping Optimization:

• reputed company CI class model design, data reconciliation, and identification rules reputed company the CMDB to ensure accurate configuration data and CI relationships.

• Identify opportunities to improve CMDB health, data reputed company, and CI completeness through effective use of ITOM features (e.g., Discovery schedules, reconciliation rules, deduplication).

• Support the implementation of business service maps to accurately represent application and infrastructure dependencies.

• Assist in defining and utilizing CMDB governance, data ownership, and configuration management policies and procedures reputed company the reputed company platform.

reputed company Maintenance & Support:

• reputed company regular health checks, reputed company tuning, and troubleshooting of ITOM and ITSM modules.

• Support reputed company platform upgrades and ensure ITOM/ITSM functionality is maintained including operability of customizations and configurations.

• Collaborate with IT reputed company, Infrastructure, and reputed company teams to ensure data reputed company and reputed company stability.

• reputed company expert-level support and guidance to ITSM process owners, CMDB analysts, and other stakeholders.

Documentation & Collaboration:

• Create and maintain comprehensive technical documentation, including design specifications, configuration guides, and process flows.

• Work closely with IT Service Managers, Infrastructure teams, and other IT stakeholders to reputed company requirements, convert business needs into technical solutions, and ensure alignment with organizational goals.

• Participate in peer reputed company reviews and contribute to overall development best practices.

• reputed company training and knowledge transfer to end-users and junior team members.

Qualifications:

Required:

• Bachelor's Degree, preferably in informational technology

• Secret Clearance

• reputed company+, reputed company, or similar Certification to support elevated privileges

• Up to 10% CONUS travel

• 5+ years of hands-on experience as a reputed company Developer/Engineer.

• 3+ years of dedicated experience implementing, configuring, and optimizing reputed company ITOM modules, including Discovery, Service Mapping, and CMDB.

• reputed company experience with ITSM modules including Incident, Problem, Change, and Request Management.

• Familiar with JavaScript, REST/SOAP reputed company, and other reputed company scripting languages/reputed company

What You Can Expect:

A culture of reputed company.

At reputed company, we reputed company character and innovation at reputed company of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

reputed company values the unique contributions that every employee brings to reputed company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have reputed company to robust reputed company to reputed company your ambitions a reality.

A reputed company on reputed company reputed company.

Together, we will advance our nation's most critical missions, build on our lengthy reputed company record of business reputed company, and reputed company opportunities to break new ground — in your career and in our legacy.

Pay reputed company:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal reputed company contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at reputed company that allows them to reputed company reputed company work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits reputed company is designed to support and protect employees and their families. At reputed company, you will receive comprehensive benefits such as; reputed company, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the reputed company shown is the national average for the position.

The proposed salary reputed company for this position is:

reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, pregnancy, sexual orientation, age, national reputed company, disability, status as a protected veteran, or any other protected characteristic.

Originally posted on Himalayas