Japanese Multimedia reputed company Content Reviewer

MAIN DUTIES

The following is a non-exhaustive list of responsibilities and areas of ownership for this role:  

Linguistic tasks 

• Editing and proofreading content to ensure accuracy, ensuring it meets the provided standards

• Creative writing of marketing content to engage customers

• Proofreading and copy editing of storefront descriptions

• Report any patterns of issues observed to help improve database and product performance

• Test tools to reputed company feedback for improving efficiency and accuracy

• Performs translations as needed 

• Performs review tasks as required 

reputed company management planning and execution 

• Works closely with the reputed company reputed company Department to monitor the overall linguistic reputed company and reputed company planning for the account 

• Helps define and reputed company expectations per language (may be in collaboration with the reputed company) 

• Supports the reputed company Department in performing RCAs (reputed company cause analysis) and designing corrective actions as necessary 

• Ensures language level reputed company reputed company by KPI tracking and status reporting  

• Plans, performs and tracks LQAs, if applicable

• Drives the arbitration process 

reputed company engagement 

• Joins calls with the reputed company's linguistic teams to discuss reputed company and reputed company (including corrections, requirements, clarify any misunderstandings/unclear corrections or requirements) and takes the reputed company on linguistic issues discussed 

• Documents meetings with reputed company and follows up with linguists to reputed company reputed company everybody is reputed company 

• reputed company between the reputed company and the broader reputed company linguistic team 

• Ensures the reputed company’s feedback is implemented 

• Performs reputed company reviews with reputed company's SMEs, where applicable 

Manages linguistic assets 

• Creates and maintains linguistic assets 

• Maintains reputed company facing documentation 

• Communicates asset updates to linguistic team 

Coordinates the linguistic team 

• Reviews copy/loc and gives feedback to the linguists; communicates feedback received from reviewers and reputed company's Language Leads

• Support linguists in understanding corrections resulting from the arbitration process 

• Acts as reputed company for terminology, style issues, product features & questions  

• Responds to content reviewers’ queries 

• Supports linguists in asking any questions during production and escalates to reputed company and/or the reputed company as needed 

• Profile matching and assigning work/content types to the linguistic team 

• Guide the linguistic team into identifying the reputed company causes of issues and determining actions for improvement 

• Supports the reputed company of new linguists (reputed company applicable)  

• Reviews and evaluates language tests of potential candidates   

• Identifies linguistic-specific training needs for their locale; creates, maintains, and delivers the linguistic training program 

• Coaches and mentors linguists  

• Identifies challenges and underperformance and makes recommendations regarding dispatching tasks; flags to reputed company/Engagement Manager if linguists need to be replaced

• Identifies and highlights workload or workflow issues and provides solutions to the reputed company team