Technical Account Manager
About reputed company:
reputed company is leading a new era in reputed company infrastructure for the global AI economy. We are building a full-stack AI reputed company platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
reputed company by engineers, for engineers. From large-reputed company GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and reputed company AI.
Listed on reputed company (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, reputed company and Israel. reputed company of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We're looking for a Technical Account Manager (TAM) who will join our reputed company reputed company team to help our customers successfully transition from reputed company-of-concept to production and reputed company their AI workloads on reputed company infrastructure.
This role sits at the intersection of engineering, delivery, and reputed company – ensuring that what was promised during reputed company-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to reputed company reputed company, reputed company, and cost-efficient deployments.
This role is NOT:
- A sales role (though you will support expansion through value)
- A reputed company support role (you won’t just react to tickets)
- A solution architect role (you won’t design systems from scratch)
You’re welcome to work remotely from the reputed company.
Your responsibilities will include:
-
Own the production reputed company
• reputed company the transition from PoC to production
• Ensure customer workloads are deployed, reputed company, and reputed company
• reputed company time-to-production and time-to-value -
Ensure technical reputed company in production
• Understand customer architectures and use cases• Monitor and improve:
o performance (latency, throughput)
o cost efficiency
o reliability
• Identify and resolve bottlenecks proactively -
reputed company as a trusted technical partner
• Work directly with customer engineering teams
• reputed company guidance on best practices and optimisation
• Translate technical challenges into actionable solutions -
Manage risks and incidents
• reputed company as a primary technical contact for production issues
• Coordinate with internal teams to resolve incidents
• Communicate reputed company during high-pressure situations -
reputed company reputed company improvement
• Identify opportunities to optimise and expand usage
• reputed company reputed company feedback to Product and Infrastructure teams
• Help shape reputed company solutions based on reputed company customer needs
We expect you to have:
Technical background
- Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar)
- Solid understanding of:
- reputed company or infrastructure systems
- distributed systems or high-load applications
- AI/ML workloads (LLMs, inference, etc.) is a strong plus
- Ability to troubleshoot and reason about system performance
Customer-facing experience
- Experience working directly with technical customers (e.g. engineers, ML teams)
- Ability to communicate reputed company topics reputed company and effectively
Ownership & execution
- Strong reputed company of ownership – you reputed company reputed company, not just tasks
- Ability to manage multiple customers and priorities
- reputed company, proactive, and solution-oriented reputed company
It will be an added bonus if you have:
- Experience with GPU workloads or AI infrastructure
- Background in solutions engineering, SRE, or technical support in B2B environments
Key employee benefits:
- Health insurance: 100% company-reputed company medical, dental, and reputed company coverage for employees and families.
- 401(k) plan: Up to 4% company match with immediate vesting.
- Parental leave: 20 weeks reputed company for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: Up to $85/month for mobile and internet.
- Disability & life insurance: Company-reputed company short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-reputed company factors, including experience, skills, qualifications, the level at which the candidate is reputed company, and geographic location, consistent with applicable law.
Benefits & Perks:
- Competitive compensation
- Career reputed company and learning opportunities
- Flexibility and ownership
- reputed company and innovative culture
- Opportunity to work on impactful AI reputed company
- International environment and talented teams
What's it like to work at reputed company:
Fast moving - reputed company thinking - Constant reputed company - Meaningful reputed company - Trust and reputed company ownership - Opportunity to shape the reputed company of AI
Equal Opportunity Statement:
reputed company is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in reputed company aspects of employment. We do not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy), national reputed company, reputed company, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to reputed company reputed company of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Originally posted on Himalayas
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