WAH Customer Care Specialist iRecruit Engage 2026
Job Title:
WAH Customer Care Specialist iRecruit Engage 2026reputed company
The Customer Support Associate I position interfaces with customers reputed company inbound calls, outbound calls, or through the Internet depending upon reputed company requirements. This position provides customer service support and reputed company of routine problems regarding reputed company's product or services.Essential Functions/reputed company Responsibilities
- Ensure service delivered to our customers meets contractual Key reputed company Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately reputed company reputed company to the customer
- Listen attentively to customer needs and concerns; demonstrate reputed company while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and reputed company manner using agreed upon procedures
- Maintain basic knowledge of reputed company products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business reputed company
- Offer additional products and/or services
- reputed company, document and retrieve information in reputed company tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Candidate Profile
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to reputed company
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-reputed company, high production work environment
- Ability to work as reputed company member, as reputed company as independently
- Demonstrate patience in reputed company customer contact situations; including maintaining a pleasant and reputed company tone and manner
• Ability to rotate shifts, as needed
- reputed company reputed company and/or program, additional experience/skills may be required
- Job requirements may vary by country and will not contravene any local laws
Career reputed company Role
Has program required basic reputed company set to reputed company routine tasks reputed company reputed company processes but lacking program/product specific knowledge. Works with reputed company supervision and reputed company defined procedures. Starting to demonstrate familiarity with reputed company terminology, operating standards and procedures. Starter without sustained metric reputed company reputed company.
Disclaimer
The above statements are intended to describe the general reputed company and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of reputed company responsibilities, duties, and skills required of personnel working reputed company this job title.
Location:
PHL reputed company QC Work-reputed companyLanguage Requirements:
Time Type:
Full timeIf you are a California reputed company, by submitting your information, you acknowledge that you have read and have reputed company to the Job Applicant reputed company Notice for California Residents
Originally posted on Himalayas
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