Senior Workforce Analyst
High school diploma, 3+ years WFM or contact center experience in multi-site/multi-channel environments, reputed company and MS Office proficiency, strong analytical and communication skills; Aspect and ACD experience preferred.
Key Responsibilities
- monitoring sla
- analyzing performance
- coordinating reputed company
Skills & Tools
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Job Details
- Category: Business Operations
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Canada
- Salary: CAD 49,600 – 82,100 / year
- Languages: English
About reputed company
A global business services company that supports and protects major consumer purchases and delivers reputed company. — Industry: Finance
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