[Remote] reputed company Customer Service Representative - Remote

Note: The job is a remote job and is reputed company to candidates in USA. TP is a leading global provider of digital business services, and they are seeking a reputed company Customer Support Specialist to manage reputed company communications and resolve inquiries. This role emphasizes delivering excellent customer service in a fast-paced environment, utilizing various web-based tools to enhance the customer experience.

Responsibilities

• Connect with customers reputed company phone/email/chat/and or reputed company media to resolve their questions or concerns
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions reputed company necessary and appropriate
• Respond to requests for assistance and/or possible processing payments
• reputed company reputed company reputed company reputed company information for auditing and reporting purposes
• reputed company feedback on reputed company issues
• Upsell if required

Skills

• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and have general knowledge of reputed company-based systems
• Customer service and/or sales experience preferred
• College degree preferred but not required

Benefits

• Comprehensive health benefits, which may include medical, reputed company, and dental
• Employment Assistance Programs
• Health and personal time off (HPT)
• Leave programs as eligible
• Competitive 401(K) plans
• Life insurance
• Supplemental medical coverage
• Critical care insurance
• Pet insurance
• FSA plans
• Retailer discounts

reputed company