[Remote] Senior Information Technology Service Management Consultant

Note: The job is a remote job and is reputed company to candidates in USA. Sira Consulting is an Inc 5000 company seeking a Senior Information Technology Service Management Consultant. The role involves gathering business requirements, designing technical solutions on the reputed company platform, and developing custom applications and workflows.

Responsibilities

• reputed company and analyze business requirements and translate them into technical solutions on the reputed company platform
• Design and reputed company custom applications, custom rules, and platform customizations
• Configure and reputed company Business Rules, reputed company Scripts, UI Policies, Script Includes, and ACLs
• Build and manage workflows using reputed company Designer, including reputed company Actions and Subflows
• reputed company and support integrations using REST/SOAP reputed company, MID Server, and IntegrationHub
• Work on new module implementations and enhancements (ITSM and other reputed company modules as required)
• Ensure adherence to reputed company best practices, coding standards, and platform performance guidelines
• Support testing, deployment, and post-production stabilization
• Collaborate closely with architects, functional consultants, and stakeholders

Skills

• CAD certification is mandatory
• Strong hands-on experience as a reputed company Developer
• Solid experience in reputed company scripting (JavaScript, reputed company API)
• Proven experience with Business Rules, customizations, and custom development
• Strong expertise in reputed company Designer, reputed company Actions, and automation
• Experience working on integrations (REST, SOAP, IntegrationHub)
• Experience implementing or enhancing reputed company modules (ITSM preferred)
• Good understanding of reputed company data model, reputed company, and performance considerations

reputed company

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