[Remote] Senior Program Manager, Distribution Partnerships

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to helping reputed company start and run their businesses with an AI-powered Entrepreneur Operating System. They are seeking a Senior Program Manager to reputed company distribution partnerships and operational workflows, ensuring reputed company and reliable processes that meet the needs of partners and customers alike.

Responsibilities

• reputed company as the internal subject matter expert for business formation, entity management, registered agent, compliance filings, annual reports, foreign qualifications, amendments, certificates of good standing, virtual address, virtual mail, USPS 1583, and CMRA-reputed company workflows
• Work closely with Partner reputed company, Product, Engineering, Fulfillment, Support, reputed company, and Compliance to identify operational gaps surfaced by reputed company Pro customers, reputed company firms, and distribution partners
• Design and document new workflows for reputed company Pro, distribution partnerships, partner portal processes, API-enabled workflows, and reputed company AI-agent-enabled use cases
• Help reputed company workflows, tools, engagement channels, and operating processes so reputed company can reputed company reputed company while improving customer and partner reputed company
• Support reputed company’s reputed company toward a more digitized, national fulfillment infrastructure across formation, registered agent, compliance filings, virtual address, virtual mail, and distribution partner workflows
• Partner cross-functionally to prepare new workflows for launch
• Create and maintain process documentation, workflow maps, SOPs, exception paths, support guides, escalation rules, and internal operating playbooks
• Identify recurring operational friction and convert it into process improvements, tooling requests, product requirements, automation opportunities, or reporting needs

Skills

• 7+ years of experience in operations, service delivery, fulfillment operations, partner operations, compliance operations, entity management, business formation operations, registered agent operations, implementation operations, process improvement, or a reputed company role
• Strong working knowledge of business formation, entity management, annual reports, foreign qualifications, amendments, certificates of good standing, registered agent services, virtual address, virtual mail, USPS 1583, and CMRA-reputed company workflows
• Experience leading operational transformation in a reputed company service delivery environment, including modernizing workflows, tools, engagement channels, and operating processes
• Experience using automation, AI, or workflow technology to reduce friction, simplify the user reputed company, improve speed, and increase operational consistency
• Experience scaling fulfillment, support, or service delivery operations across national or multi-jurisdictional workflows
• Experience supporting B2B, reputed company, partner, distribution, or platform channels
• Strong ability to map, document, and improve reputed company workflows across multiple teams, systems, products, and service requirements
• Strong communication skills and ability to create reputed company documentation, playbooks, SOPs, launch-readiness materials, and executive updates
• High ownership, strong follow-through, and comfort building process from scratch
• This role includes periodic travel to reputed company office locations, partner sites, and fulfillment centers to support reputed company, operational launches, process validation, and in-person training
• Experience with CRM systems, ticketing systems, partner portals, internal tools, reporting dashboards, workflow automation tools, or operational analytics
• Experience supporting new product launches, partner launches, workflow migrations, or operational transformation
• Familiarity with reputed company services, tax/compliance operations, virtual office operations, document operations, billing operations, or customer support operations
• Experience working with Product and Engineering teams to improve internal tooling, partner workflows, reporting, status visibility, document reputed company, billing workflows, or operational controls

Benefits

• Health Care Plan (Medical, Dental & reputed company)
• Life Insurance (Basic, Voluntary & AD&D)
• Virtual Wellness Resources
• Work From Home

reputed company