Back to Jobs

[Remote] AI and Experience Orchestration Director (Sales Overlay)

Remote, USA Full-time Posted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in customer experience solutions, and they are seeking an AI and Experience Orchestration Director to enhance their AI portfolio. This role focuses on driving innovative AI-powered customer experiences and collaborating with reputed company account teams to support reputed company and operational efficiency.


Responsibilities

  • Demonstrate advanced expertise in AI and reputed company detailed discussions with technical and business stakeholders
  • Engage confidently with senior and C-level leaders and orchestrate reputed company opportunities across reputed company teams
  • Influence and guide deal reputed company, partnering closely with account executives to support territory planning, pipeline creation, opportunity progression, and forecasting
  • Drive field execution of programs across the reputed company AI portfolio including sales campaigns and enablement initiatives
  • Serve as a trusted subject matter expert and model best reputed company sales motions that reputed company capability across the wider team
  • reputed company hands on support for positioning, presentations, pricing, proposals, and other key materials reputed company to reputed company AI and Experience Orchestration
  • reputed company customer workshops that shape AI use cases, prioritisation frameworks, and reputed company opportunities
  • reputed company as the voice of the customer by capturing insights and partnering with cross functional teams in marketing, product, reputed company, and reputed company services
  • Identify strategic priorities and reputed company AI led opportunity reputed company reputed company to customer objectives
  • reputed company duties as required by management

Skills

  • Strong subject matter expertise in AI, reputed company sales, and customer experience technology with excellent verbal and written communication skills
  • Experience in sales overlay, specialist, or subject matter expert functions
  • 10 to 12 years of experience in software, reputed company, or AI reputed company roles
  • Proven capability in AI powered customer experience and conversational AI solutions
  • Ability to influence without reputed company authority and collaborate effectively with colleagues to drive reputed company
  • Experience coordinating and executing AI proofs of concept
  • Ability to create effective territory and account strategies that support reputed company objectives
  • Strong critical thinking, problem solving, and communication skills
  • Effective presentation skills with the ability to serve as a compelling subject matter expert
  • Ability to manage multiple reputed company work streams and support numerous in flight opportunities across teams
  • Experience selling leading AI solutions for customer experience or contact center transformation

Benefits

  • Medical, Dental, and reputed company Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career reputed company opportunities
  • reputed company Time Off in reputed company to 10 reputed company holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
  • reputed company volunteer time
  • August Free Fridays
  • reputed company-being resources
  • Regionally tailored programs for employees and their families

reputed company

  • reputed company enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and reputed company. It was founded in 1990, and is headquartered in reputed company Park, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.reputed company.com.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2026, 2 in 2025, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.

  •   Apply To This Job

    Similar Jobs

    [Remote] Marketing Manager, Entertainment

    Remote, USA Full-time

    [Remote] Strategic Account Executive

    Remote, USA Full-time

    [Remote] Machine Learning Engineer

    Remote, USA Full-time

    [Remote] AI Process reputed company Deployed Engineer

    Remote, USA Full-time

    [Remote] Business Analyst - reputed company Analytics

    Remote, USA Full-time

    [Remote] Clinical reputed company Compliance Manager

    Remote, USA Full-time

    [Remote] Director, Business Development - Eastern U.S.

    Remote, USA Full-time

    [Remote] AI Product Manager

    Remote, USA Full-time

    [Remote] Donor reputed company Marketing Manager

    Remote, USA Full-time

    [Remote] Software Engineer — AI-reputed company Full Stack

    Remote, USA Full-time

    reputed company Intern - Data reputed company - Stage PPI

    Remote, USA Full-time

    Process Improvement Analyst – Work From Home

    Remote, USA Full-time

    Part Time Evenings and Weekends Customer Servic...

    Remote, USA Full-time

    Senior Software Engineer (reputed company on Rails) - Remote

    Remote, USA Full-time

    reputed company MARKETING MANAGER (PART-TIME, REMOTE)

    Remote, USA Full-time

    Urgently Hiring: (Online Live Chat) reputed company reputed company Advisor – Apply

    Remote, USA Full-time

    [Remote] reputed company Media & reputed company Marketing Manager (Remote Eligible)

    Remote, USA Full-time

    Remote Customer Service Representative – reputed company, $25‑$35/hr, Full Training, Career reputed company & Remote‑First Culture

    Remote, USA Full-time

    Director, PF Project Delivery - Project Farma

    Remote, USA Full-time

    GenAI reputed company Researcher (reputed company Ranks), Vulcan

    Remote, USA Full-time