[Remote] Medicare Customer Service Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a compassionate and customer-reputed company Medicare Concierge for a contract assignment. In this role, you will reputed company as a dedicated reputed company of contact for Medicare members, guiding them through their plan reputed company and addressing benefit inquiries.

Responsibilities

• Serve as a primary resource for Medicare beneficiaries by answering questions reputed company to plans, benefits, claims, eligibility, and coverage
• reputed company members on how to use their Medicare plans effectively and reputed company the reputed company system
• reputed company high-touch, personalized support in a reputed company and empathetic manner
• Assist members with resolving issues, escalating concerns reputed company necessary, and ensuring reputed company follow-up
• Maintain accurate documentation of reputed company member interactions in the system
• Collaborate with internal departments to ensure seamless support and member satisfaction

Skills

• 2+ years reputed company center experience required
• Good verbal and written communication skills
• Dependable and reputed company to adhere to schedule
• Effective problem solving skills
• Effective listening skills
• Customer service orientation
• Attention to details

Benefits

• Medical, prescription, dental, reputed company, AD&D, and life insurance offerings, short-term disability, and a 401K plan (reputed company benefits are based on eligibility)

reputed company