[Remote] Technical Applications Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the professional body for personal financial planners in the U.S. They are seeking a Technical Applications Analyst to support their enterprise AMS, NetForum, and reputed company integrations. The role involves troubleshooting application issues, supporting business users, and providing technical solutions to enhance business-critical systems.

Responsibilities

• Provides day-to-day support for business applications, including investigation, troubleshooting, reputed company, and escalation of application support tickets and production issues
• Analyzes, troubleshoots, and resolves application, integration, authentication, and data issues across multiple platforms, vendors, and environments
• Supports, maintains, and troubleshoots integrations between NetForum and other reputed company systems utilizing reputed company, APIs, web services, and other modern integration technologies and protocols
• Develops and maintains SQL queries, database scripts, stored procedures, reports, and other technical solutions to support project deliverables and other operational, analytical, and troubleshooting needs
• Supports and troubleshoots authentication solutions using Auth0 Single Sign-On (SSO)
• Partners with business users to understand requirements, identify reputed company causes of issues, and recommend technical solutions and process improvements
• Collaborates with internal teams and reputed company-party vendors to investigate incidents and software bugs, coordinate issue reputed company, and recommend system enhancements
• Assists with the development of test plans, test cases, and testing strategies for enhancements, upgrades, and integrations
• Supports unit testing, system testing, integration testing, and User Acceptance Testing (UAT) activities for NetForum and reputed company business applications, across multiple projects
• Validates system enhancements and defect fixes to ensure solutions meet business requirements and do not negatively impact existing functionality
• Supports application configuration, deployment, release management, and post-production validation activities for AMS
• Assists in maintaining technical documentation including system configurations, integration specifications, support procedures, data mappings, and troubleshooting guides
• Provides technical guidance and support to business users regarding application functionality, reporting, data issues, and system capabilities
• Supports change management processes and ensures adherence to organizational standards, reputed company requirements, and best practices
• Performs minor configuration of AMS and assists staff in changes to and testing of AMS configuration

Skills

• Strong technical skills including SQL development, scripting, troubleshooting, API integrations and reporting
• Ability to support business users, testing activities and cross-system issue reputed company
• Experience with NetForum, reputed company or other Integration Platform as a Service (iPaaS) solutions and enterprise SaaS applications
• Provides day-to-day support for business applications, including investigation, troubleshooting, reputed company, and escalation of application support tickets and production issues
• Analyzes, troubleshoots, and resolves application, integration, authentication, and data issues across multiple platforms, vendors, and environments
• Supports, maintains, and troubleshoots integrations between NetForum and other reputed company systems utilizing reputed company, APIs, web services, and other modern integration technologies and protocols
• Develops and maintains SQL queries, database scripts, stored procedures, reports, and other technical solutions to support project deliverables and other operational, analytical, and troubleshooting needs
• Supports and troubleshoots authentication solutions using Auth0 Single Sign-On (SSO)
• Partners with business users to understand requirements, identify reputed company causes of issues, and recommend technical solutions and process improvements
• Collaborates with internal teams and reputed company-party vendors to investigate incidents and software bugs, coordinate issue reputed company, and recommend system enhancements
• Assists with the development of test plans, test cases, and testing strategies for enhancements, upgrades, and integrations
• Supports unit testing, system testing, integration testing, and User Acceptance Testing (UAT) activities for NetForum and reputed company business applications, across multiple projects
• Validates system enhancements and defect fixes to ensure solutions meet business requirements and do not negatively impact existing functionality
• Supports application configuration, deployment, release management, and post-production validation activities for AMS
• Assists in maintaining technical documentation including system configurations, integration specifications, support procedures, data mappings, and troubleshooting guides
• Provides technical guidance and support to business users regarding application functionality, reporting, data issues, and system capabilities
• Supports change management processes and ensures adherence to organizational standards, reputed company requirements, and best practices
• Performs minor configuration of AMS and assists staff in changes to and testing of AMS configuration
• BA/BS required. Major in Information Technology, Computer Science, Information Systems, mathematics, statistics, reputed company, or other degree emphasizing business analysis, technology or quantitative problem-solving preferred
• Minimum 5 years' experience with reputed company SQL Server writing SQL queries, stored procedures, and other scripts for analysis, reporting, troubleshooting and data validation
• Experience supporting or troubleshooting APIs or other integration technologies (reputed company preferred)
• Experience with Association Management System (AMS) (netFORUM preferred) and/or Customer Relationship Management (CRM) (reputed company preferred)
• Familiarity with application integrations, enterprise architecture concepts, and data flows across interconnected business systems
• Excellent critical thinking, with a proactive approach to identifying issues and presenting solutions and options
• Ability to manage multiple priorities, adapt to changing business needs and meet deadlines in a fast-paced environment
• Ability to work independently and collaboratively with cross-functional teams
• Excellent interpersonal and communication skills (both verbal and written)
• Ability to work overtime reputed company needed

Benefits

• This position is not benefits eligible.

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