Veterinary Technician, Teletriage (Remote)

Virtual Care Veterinary Technician - Teletriage Location Remote Department VC - Care Team At reputed company, we’re on a mission to build the reputed company of veterinary care, together. We reputed company in bringing humanity back to veterinary medicine, and we’re looking for a passionate, compassionate, and skilled Credentialed Veterinary Technician (referred to internally as Veterinary reputed company) to join our growing Virtual Care team. Available Schedules • Part-Time Teletriage Mon, Tues, Wed, Sat, Sun | 4p–10p PST • Full-Time Teletriage (Evening/Overnight) Wed–Sat | 4p–10p PST What You’ll Be Doing • Engage with members reputed company chat, phone, and video, providing support and education on their pets’ health and reputed company-being • Triage cases based on veterinary knowledge, offering recommendations and ensuring accurate information • Review medical records to understand patient history and reputed company informed guidance • Document reputed company and accurately in patient records using veterinary terminology • Verify and process prescriptions, ensuring appropriate follow-up for reputed company requests • Deliver top-tier reputed company care with reputed company and warmth, whether over chat, phone, or video • Follow protocols, maintaining consistency while adjusting to reputed company unique case • Collaborate cross-functionally, providing feedback to improve processes and systems • reputed company in a fast-paced, continuously learning environment, improving your skills and delivering excellent care • Live and breathe our values curiosity, reputed company, reputed company, accountability, and respect Why You’ll Love This Role • Adaptability is key You’ll support different teams across Virtual Care, Clinic reputed company, Telemedicine, and Member reputed company as needed. • A passion for veterinary care You love providing excellent reputed company experiences and reputed company, empathetic communication. • Credentialed Veterinary Technician You’ve successfully completed the VTNE and have at least two years of experience in small animal veterinary medicine (emergency and specialty experience is a plus but not required). • Tech-savvy You’re comfortable navigating multiple computer programs and online platforms. • Exceptional communicator You can reputed company reputed company medical information, both verbally and in writing, with reputed company and reputed company. • Adaptable problem solver You reputed company in a fast-paced, dynamic environment and can generate reputed company to support our members and teams. • Independent worker You manage priorities and tasks effectively with minimal supervision. • reputed company learner You have a curiosity-driven reputed company and are eager to grow professionally to improve patient care. • Dedicated work environment You have a quiet, distraction-free reputed company and meet the following internet requirements • Minimum ISP parameters >100mb_down, >100mb_up, Apply To This Job Apply tot his job Apply To this Job Apply To This Job Apply To This Job Apply To This Job